Will Mercer Email & Phone Number

Raleigh-Durham-Chapel Hill Area

Raleigh-Durham-Chapel Hill Area

Responsible for driving increased business outcomes with small to medium sized Kentucky-based businesses by unlocking the added value Cisco Meraki can deliver with API integrations and analytics supported by our ecosystem channel partners.

Raleigh-Durham-Chapel Hill Area

Responsible for driving small business technology transformation through channel strategies in the South Ohio, Kentucky, North Dakota, South Dakota, Minnesota, and West Wisconsin market.

Raleigh-Durham, North Carolina Area

Responsible for the commercial small business market in Southern Ohio and KentuckyFY20 - Exceeded 118%+ of goal - 26.6M+FY20 - Recognized as top performing territory for US Commercial Small BusinessFY20 - Achiever's Award - FY Recognition for 100%+ attainment of goalFY20Q4 - 35%+ Y/Y territory growthFY20Q4 - Exceeded 116% of goalFY20Q3 - 23%+ Y/Y territory growthFY20Q3 - Exceeded 103%+ of goalFY20Q2 - 38%+ Y/Y territory growthFY20Q2 - Recognized as top performing account managerFY20Q2 - Exceeded 113%+ of goalFY20Q1 - 60%+ Y/Y territory growthFY20Q1 - Recognized as top performing account managerFY20Q1 - Exceeded 148%+ of goal

Raleigh-Durham, North Carolina Area

Added value to the US Commercial and US Public Sector business through various cold calling campaigns. -Created 45 opportunities for FY19 -Generated 317K in pipeline for FY19Prospected through telephone, email, and live chat to uncover needs in customer environments to expand business while being responsible for cross-selling throughout our architectures: Enterprise Networking, Collaboration, Data Center, Security, and Cloud.Qualified sales leads from Cisco events, marketing campaigns, and webinar attendance.Coordinated and collaborated with senior team members, account managers, architecture specialists, engineers, and channel partners to deliver optimum value to the customer and best fit for their environment and current needs.Grew product knowledge around Webex and the Collaboration portfolio while handling direct to market Webex sales for the Americas.

Raleigh, North Carolina

Outperformed by 250% in sales and consistently exceeded goals set by company. Guided and mentored as many as 10 employees within a month on sales strategies, handling objections, building relationships, and product standards. Managed competing business priorities through organizational and time management skills. Collaborated with management team to target and strategize for areas of improvement.

Raleigh, North Carolina

Led a diverse group of employees to function cohesively and meet business needs. Delegated important functioning tasks to 15 employees while ensuring product quality. Communicated performance-based feedback and delivered reports to store manager.

Raleigh, North Carolina

Adapted communication styles in a customer service setting dependent on individual basis. Listened and provided guidance to over 5,000 incoming students and their parents.