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William Toms Email & Phone Number

Customer Success, Experience, Advocacy, and Strategy Executive | Client Acquisition & Retention | Full Customer Life Cycle at CDW
Location: San Carlos, California, United States 10 work roles 1 school
2 work emails found @topia.com 5 phones found area 650, 218, and 702 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails · 5 phones

Work email w****@topia.com
Direct phone (650) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
CDW
Role
Customer Success, Experience, Advocacy, and Strategy Executive | Client Acquisition & Retention | Full Customer Life Cycle
Location
San Carlos, California, United States

Who is William Toms? Overview

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Quick answer

William Toms is listed as Customer Success, Experience, Advocacy, and Strategy Executive | Client Acquisition & Retention | Full Customer Life Cycle at CDW, based in San Carlos, California, United States. AeroLeads shows a work email signal at topia.com, phone signal with area code 650, 218, 702, and a matched LinkedIn profile for William Toms.

William Toms previously worked as SNS Strategic Accounts CDW | ServiceNow Solutions at Cdw and Customer Success Advisor and Consultant at Bailey Consulting Group. William Toms studied at California State University - East Bay.

Company email context

Email format at CDW

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{first}.{last}@topia.com
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AeroLeads found 2 current-domain work email signals for William Toms. Compare company email patterns before reaching out.

Profile bio

About William Toms

With over 20 years of experience in customer success, I am passionate about helping global technology companies build and optimize their customer lifecycle and experience ecosystems. Previously, I served as the Vice President of Customer Success at Stampli, a leading provider of AP automation solutions, and at Topia, a global talent mobility platform. In these roles, I oversaw the customer success operations, platform, products, technical services, and client acquisition, retention, and growth strategies. I established collaborative partnerships with clients across various industries and segments, and delivered value-added solutions that increased customer satisfaction, loyalty, and retention. I also implemented and monitored key performance indicators, customer mapping, and training programs that enhanced customer outcomes and insights. I have strong skills in customer success, customer relationship management, and enterprise operations.

Listed skills include Enterprise Software, Product Management, Program Management, Crm, and 40 others.

Current workplace

William Toms's current company

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CDW
Cdw
Customer Success, Experience, Advocacy, and Strategy Executive | Client Acquisition & Retention | Full Customer Life Cycle
AeroLeads page
10 roles

William Toms work experience

A career timeline built from the work history available for this profile.

Sns Strategic Accounts Cdw | Servicenow Solutions

Current
Cdw

Vernon Hills, IL, US

My primary responsibility is to ensure the success and satisfaction of our most important clients in our CDW/SNS Healthcare vertical. I am the central point of contact for SNS strategic accounts, working diligently to understand their unique goals, challenges, and priorities. By building solid relationships with key stakeholders, I align internal teams.

Mar 2024 - Present

Customer Success Advisor And Consultant

Bailey Consulting Group

Developing a Customer Success Program and Ecosystem from scratch for a Medical Billing Services Company whose focus is on insurance plans, health plan and billing audits, medical practice startups, educational programs, and medical credentialing.

May 2023 - Mar 2024

Vice President Of Customer Success

Mountain View, California, US

Stampli provides support for the full range of native functionality for more than 70 ERPs - enabling deployment in a matter of days, not months, with no disruption. Stampli brings all AP-related communication, documentation, and workflows into one place for complete visibility and control. The company targets teams that want the efficiency of automation.

Sep 2021 - Feb 2023

Vice President - Customer Success, Professional Services And Support

San Francisco, California, US

Topia provides a Global Talent Mobility platform that empowers HR teams to effectively deploy, manage, and engage employees across the world. The company enables businesses to deliver mobility as part of a broader talent strategy encompassing all types of employee movement – remote and distributed workforces, business travel, and more traditional.

Jul 2019 - Sep 2021

Vice President Client Success - Strategy And Programs

Rimini Street

Rimini Street is a publicly traded global provider of enterprise software products and services specializing in third-party support and maintenance for Oracle, IBM, and SAP software systems. Rimini has over 1500 global employees and $400M in revenue. The company serves a wide range of customers across industries, including large enterprises, mid-sized.

Feb 2018 - Jul 2019

Senior Director, Client Success Major Accounts

Rimini Street

Led a team of 40 direct and indirect reports providing oversight and leadership accountability for North American market with an $88M portfolio. Set long-term goals, formulated business strategies, identified growth opportunities, and ensured alignment with overall organizational and financial objectives, product positioning, pricing strategies.

May 2014 - Feb 2018

Global Director Of Global Business Strategy And Operations

North Sydney, NSW, AU

Led 38 employees and managed an $18M budget leveraging Oracle ERP systems directing a global implementation of Oracle's ERP (R12) system across the organization from initial planning to final deployment. This included defining project objectives, establishing project teams, allocating resources, and setting timelines and milestones. Also held.

Feb 2011 - Jan 2014

Senior Director Key Account Program Sales And Marketing

Austin, Texas, US

Third-largest software company worldwide providing global organizations with computing infrastructure & software. After being promoted from being the Director of Alliances, oversaw 5 direct and indirect reports, designed and managed Key Accounts Program based on global $1B Savings Consolidation program. Held full responsibility for a $3M budget for Key.

Jan 2007 - Feb 2011

Director Application Development - Lead Program Manager

Austin, Texas, US

Facilitated the development of an electronic expense reporting process for the company, generating $400M in savings in four yearsInnovated a learning platform and curriculum and conducted global workshops to train 2,500 sales and business development leaders, increasing operational compliance by 75% in two years

Apr 2003 - Jan 2007

Senior Manager - Small And Mid-Size Markets

Austin, Texas, US

Selected to build a mid-market sales channel for Oracle. Led business development, go-to-market strategies, and partner relations with 13 employees and a $6.5M budgetIntroduced sales strategies to capture mid-market business opportunities, driving sales from zero to $55M Identified 50 Gold Partners with sales potential >$5M and turned a $40M revenue stream.

Jan 1996 - Apr 2003
1 education record

William Toms education

  • California State University - East Bay
    California State University - East Bay
FAQ

Frequently asked questions about William Toms

Quick answers generated from the profile data available on this page.

What company does William Toms work for?

William Toms works for CDW.

What is William Toms's role at CDW?

William Toms is listed as Customer Success, Experience, Advocacy, and Strategy Executive | Client Acquisition & Retention | Full Customer Life Cycle at CDW.

What is William Toms's email address?

AeroLeads has found 2 work email signals at @topia.com for William Toms at CDW.

What is William Toms's phone number?

AeroLeads has found 5 phone signal(s) with area code 650, 218, 702 for William Toms at CDW.

Where is William Toms based?

William Toms is based in San Carlos, California, United States while working with CDW.

What companies has William Toms worked for?

William Toms has worked for Cdw, Bailey Consulting Group, Stampli, Topia, and Rimini Street.

How can I contact William Toms?

You can use AeroLeads to view verified contact signals for William Toms at CDW, including work email, phone, and LinkedIn data when available.

What schools did William Toms attend?

William Toms studied at California State University - East Bay.

What skills is William Toms known for?

William Toms is listed with skills including Enterprise Software, Product Management, Program Management, Crm, Strategy, Management, Solution Selling, and Cross Functional Team Leadership.

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