Bill Sherry Email & Phone Number

Windham, NH, US

New Hampsire

Manchester, NH

Provide leadership and overall management to a wide range of activities in this statewide non-profit with a focus on income, health and education, including strategic planning, advocacy, community investment and administration of business operations.

New Hampshire

• Active board member during the merger of six United Way chapters in New Hampshire. Finance Committee member 2013-2014.* Campaign Vice Chair 2010 and Campaign Chair in 2011
• Raised $3.5M in 2011 New Hampshire campaign.Also, led the employee campaigns at National Grid (raised $2.1 million in 2009 & 2010) and Liberty Utilities (raised $40,000 in 2012 and 2013)

Salem, New Hampshire

• Chair 2006-07, raised over $225,000 each year by managing over 500 volunteers. Committee member for 10 years. Total raised over $1.8M.

New England

• 2 term board member, prior Nominating Committee Chair - actively involved at the regional and national level
• Division Co-Chair, National Relay For Life Leadership TeamFighting to end cancer in our lifetime.

New Hampshire

• Managed all Customer Care functions in New Hampshire, including customer service, sales and marketing, customer programs, media relations and communications for 130,000 customers.
• Built customer service organization in 14 months: hired and trained supervisory and front line staff, including five direct reports and 60 employees; developed processes and procedures for new function; located and.
• Maintained customer satisfaction levels during the conversion in 2013.
• Delivered new sales results above target: in 2012, reached $1.6M versus target of $1.3M, and in 2013, reached $1.8M versus target of $1.6M.
• Delivered energy efficiency results above target: in 2012, 107% for an incentive of $572,000, and in 2013, 145% for an incentive of $644,500.

New Hampshire

• Planned for the implementation of all Customer Care related functions after the sale of the gas and electric business from National Grid to Liberty Utilities.
• Developed testimony, produced detailed data responses over multi-month process, and testified during approval hearings before the New Hampshire Public Utilities Commission. Resulted in the approval of multi-million.

New England And New York

• Directed and developed all aspects of new US Employee Volunteering Program, including policies, procedures, and metrics for employee and corporate level reporting, as well as internal and external communications and.
• Provided leadership and championed employee engagement across the company’s 18,000 US employees.
• Led National Grid’s US-wide United Way Campaign in 2009 and 2010, resulting in $2.1M in employee pledges each year.
• Led National Grid’s Earth Day volunteering projects in 2009 and 2010. Resulted in eight events in 2009 and 23 events in 2010. Engaged over 1,200 employee volunteers.

New Hampshire

• Various roles with increasing responsibility over time including, Vice President, District Manager and Account Manager.Government Relations (2001-2008)
• Managed legislative, business, and regulatory policy activities in New Hampshire for 43,000 electric customers.
• Directly managed relationships with over 400 elected and appointed officials, regulatory commissions and staff, external business groups, lobbyists, and customers.
• Lead spokesperson for media relations and external affairs.
• In 2005-2006, also managed a project to consolidate National Grid’s streetlight business in New England and New York, resulting in improved customer service and inventory management.Vice President, Business Services.
• Managed team of 25 and delivered new sales, services, and energy efficiency programs to commercial, industrial, and municipal markets. Met or exceeded targets each year.

Master Of Business Administration (Mba), Management

Bachelor Of Arts (B.A.), Politics