William Sugg Email & Phone Number

Ord, Ne

For the last three years, I’ve served as a change agent in the reengineering of the operational and financial infrastructure for Valley County Health System. I oversee organizational and strategic vision, facility operations, policy development, and initiatives ensuring exceptional patient care. It is my job to review and monitor the operating and capital budgets and direct and monitor expenditures for all facilities. I ensure operational objectives are achieved, procedures are consistent, management is accountable, and quality patient care is achieved and maintained between facilities. Proven Success• Developed regional strategic planning process based on an 18-month timetable.• Re-opened and established new relationships locally, regionally, and state-wide to improve hospital and VCHS diminished reputation and credibility issues held for more than 14 years.• Stabilized broken physician relationships in primary and secondary service areas to re-establish vital referral and admitting opportunities.• Doubled the number of physicians by recruiting two rural physicians, five new specialty physicians and numerous mid-level healthcare professionals, and established nine new specialty clinics.• In first 8 months, reduced turnover rate from 30% to 13.4% through open and transparent communication and personal engagement. • In the process of establishing new LEAN management principles for entire VCHS System.• Responded and developed RFP to seek partner to purchase LTC. This transaction would yield to hospital financials $1 million a year benefit.• Selected and negotiated LTC sale to be closed on June 30, 2015. New partner will transform LTC to skilled care facility by October 2015.• Workers’ compensation mod currently rated at 0.84 decreased from approximately 2.5 in 2011, following implementation of aggressive risk management initiatives.

Brentwood, Tennessee

Created and implemented new healthcare division for both domestic and international markets. I served as Chief thought leader directing the development and marketing of services to healthcare organizations worldwide. I've crafted and developed marketing and service strategies, teamed with senior executives to prepare proposals and contracts, and networked among healthcare professionals at local, state and federal levels.Proven Success• Increased exposure in 10 countries in Middle and Far East through strategic and leadership programs in healthcare. • Developed strategic and leadership programs that have resulted in “best and final” contract status with four substantial contracts including three Middle Eastern and one Asian hospital systems.• Developed and implemented new concepts of “triage marketing” utilized for contract development and strategic planning purposes and initiatives for World Associates.

Gallatin, Tn

Took leadership responsibility for organization with net assets of only $18 million in 1989. Tasked with growing the capabilities and market penetration of the county hospital into an independent 501c(3) full service, multi-hospital healthcare system and implementing a culture of high achievement. Managed and mentored leaders throughout the system. Led mergers and acquisitions, facilities construction.Proven Success• Grew Sumner County Memorial Hospital from a single hospital to four hospitals serving eight counties, one foundation, one Corporate University, and other vertical and horizontally integrated providers with $440 million revenue.• Enhanced medical staff from 50 to 300, encompassing all major specialties and sub-specialties.• Grew Emergency Department at SRMC from 12,000 visits to 34,500 visits a year.• Devised and implemented the change from county hospital to a 501c (3) hospital system, working closely with the County Commission, State legislature, and regulatory authorities.• Grew net assets at an average rate of 8.7%, to $196 million.• Drove revenue to $147 million, increasing an average of 10.7% annually.• Improved investment in PP&E from $30 million to $155 million.• Managed return on net assets averaging 8.56% for 15 years.• Slashed workers compensation cost with aggressive return to work programs and wellness initiatives.• In response to dramatic economic downturn, managed system-wide reduction in force with no adverse outcomes.• Devised system-wide employee benefits savings of $2 million and reduced employee turnover from 36% to 14%.• Achieved Critical Access Hospital designation for two facilities.• Handled key strategic acquisitions, smoothly integrating the acquired operations and personnel into a new corporate culture.

Madison, Tennessee

Direct administrative line responsibility for 20 departments. Managed coordination, direction, development and operational activities for hospital’s participation in 19 diverse managed care systems. Handled market research, product development, internal education of physicians and employees and general administrative management. Proven Success• Managed coma unit for comatose and seriously paralyzed patients.• Handled administrative liaison to 24 medical staff committees and task forces.• Established a 28-bed acute psychiatric unit from planning stage to fully-operational facility, including financial analysis and medical staff recruitment.

Law

Master Of Science, Healthcare Administration

Bachelor Of Arts With Honors, Political Science