Collaborates with TRC Senior Lead Engineers to develop training courses for Commissioning Engineers who are responsible for the planning, scheduling, testing and commissioning of client-owned substations. The courses are grounded in safety, human performance tools, understanding design intent, testing and commissioning specifications and professional communication skills.

Applied Learning Science assists organizations in designing and executing learning and development solutions by using a comprehensive, scientifically validated approach that increases workforce capacity at the lowest possible cost. We accomplish this by developing strategic partnerships with training vendors and academic institutions.

Key member of a small team dedicated to the deployment of Consolidated Mobile Solutions (CMS) computer software to all Southern California Edison field and substation workers.Responsibilities include:• Developing content:o In-class student and instructor guides o QRGs and job aids to support post-training individual learning solutionso eLearning components from storylines through to final deliverables• Taking part in UAT and tool development meetings with representatives from project team, field users, SMEs, and Data Integrity team to ensure accuracy of training materials for iterative development of CMS software and develop content in advance of package releases• Leading multi-day ILT classes at field offices throughout the Southern California region• Following up with business lines after training to close training gaps and share lessons learned

eLEARNING CONTENT DEVELOPER, ADMINISTRATIVE SYSTEMS IMPLEMENTATIONUniversity of Southern California• Managing all aspects of developing eLearning content for USC faculty and staff in preparation for University-wide migration to Kuali Financial Systems and Workday Human Capital Management platforms• Writing storyboards, objectives and scripts, sequencing information, designing all visual content, recording and acting as voice talent for all eLearning content• Conducting town hall presentations of new Workday HCM platform to groups up to 400 people

TRAINING SPECIALIST, GLOBAL AD OPERATIONS LEARNING & DEVELOPMENTYahoo! Inc.Oct 2007 – April 2012My responsibilities included:• Overseeing all phases of curriculum development following the ADDIE model.• Creating blended learning strategies including written materials (training manuals, quick reference guides, job aids and facilitator/participant guides), computer-based demos and interactive simulations.• Building relationships with stakeholders to identify dominant business needs and knowledge gaps, recommending the most effective training strategies for their teams, constructing roadmaps, designing course materials and developing success metrics.• Administering training content via LMS to global audiences• End-to-end management of training initiatives by performing needs analysis, creating project plans, determining course objectives, writing storyboards and establishing timelines for delivery of all materials to stakeholders.• Leading in-person and train-the-trainer sessions regarding Yahoo’s display ad creation and serving platform and customer relationship management system.• Assessing the effectiveness of training by measuring results after training has been delivered.• Conducting usability testing to improve flow and comprehension in all learning materials.• Performing quality assurance and user acceptance testing for release of internal tools.• Creating written style guidelines, best practices and document templates.• Maintaining the consistency and relevance of all training resources with new content updates to reflect iterative product releases and departmental shifts.• Evaluating external vendors for multi-regional delivery of all printed course materials.

Audited and evaluated editorial throughput and measured the results against current policies and other business requirements.Authored monthly dashboards and reports emphasizing ways to improve the quality of the search results database and highlighting trends, issues and achievements.Worked cross-team with members from Policy, Training, Customer Care and global outsourcing team management to improve channels regarding policy changes and shifting business needs.

Proved reliable judgment and the ability to consistently apply guidelines, policies and procedures.Performed bi-monthly quality audits for editorial staff and provided feedback to editors in one-on-one meeting sessions.

Designed and maintained the Animation channel for pioneer broadband search engine startup, Rampt.com.

Member of critically acclaimed recording and international touring artists on Virgin Records, the Geraldine Fibbers. In addition to playing electric and acoustic bass, songwriting, recording and performing with the group, I was responsible for recording and mixing all initial multi-track demos for label A&R, managing all aspects of tour-related income, travel logistics, merchandise sales and inventory (T-shirts, CDs, etc.) and all related bookkeeping.

Skills included assisting engineering staff in preparation for recording and mixing sessions (for artists such as Prince, David Bowie, Elton John, etc), technical staff assistance, studio/client relations, archival and maintenance of client's work materials, extensive knowledge of all new and vintage outboard gear used in studio (its purpose, parameters and place in the signal chain), and electrical assembly.