Instructional Design Specialist
Burbank, California
TRAINING SPECIALIST, GLOBAL AD OPERATIONS LEARNING & DEVELOPMENTYahoo! Inc.Oct 2007 – April 2012My responsibilities included:• Overseeing all phases of curriculum development following the ADDIE model.• Creating blended learning strategies including written materials (training manuals, quick reference guides, job aids and facilitator/participant guides), computer-based demos and interactive simulations.• Building relationships with stakeholders to identify dominant business needs and knowledge gaps, recommending the most effective training strategies for their teams, constructing roadmaps, designing course materials and developing success metrics.• Administering training content via LMS to global audiences• End-to-end management of training initiatives by performing needs analysis, creating project plans, determining course objectives, writing storyboards and establishing timelines for delivery of all materials to stakeholders.• Leading in-person and train-the-trainer sessions regarding Yahoo’s display ad creation and serving platform and customer relationship management system.• Assessing the effectiveness of training by measuring results after training has been delivered.• Conducting usability testing to improve flow and comprehension in all learning materials.• Performing quality assurance and user acceptance testing for release of internal tools.• Creating written style guidelines, best practices and document templates.• Maintaining the consistency and relevance of all training resources with new content updates to reflect iterative product releases and departmental shifts.• Evaluating external vendors for multi-regional delivery of all printed course materials.