Product Manager
Current• Led end-to-end product development, collaborating with cross-functional teams, to enhance product positioning, improve conversion funnel and launch new features, increasing annual revenue from under $75K to over $1M.• Designed, delegated, and launched a comprehensive knowledge base using Django, featuring over 25+ videos and scripts, contributing to a 58% decrease in customer support requests year-over-year and a 75% reduction in onboarding time.• Enhanced user engagement and increased admin portal activity by 45% through strategic collaboration with product and marketing teams, launching data-driven reports, improved dashboards, and targeted re-engagement campaigns.• Scaled paid users from under 100 to over 22,000 and reduced customer acquisition costs by 60% by leading 25+ product launches, optimizing pricing, managing projects, and aligning go-to-market strategies with sales and marketing teams.• Aligned product strategy and roadmap with key executives and stakeholders, prioritizing features to meet user needs and increasing feature adoption by 30%.• Generated actionable insights from 100+ user interviews and SQL-based data analysis to inform product strategy and define key performance metrics, leading to a 19% increase in customer satisfaction and influencing long-term product direction.