Responsible for conducting training, monitoring, and development of the sales department, as well as supervising the external prospecting team. Managed the sending of proposals and created strategies for closing contracts. Also responsible for post-sales activities with existing clients, providing support and acting as an intermediary between the technical team and clients. Conducted quotation assessments for the purchase of new software tools.

Provide remote customer support, including business analysis, requirements, and operations. Carry out implementation and training for clients who have purchased the product in various locations. Assist in the continuous collection and input of information into the knowledge base to help resolve technical issues and identify areas for improvement.

Facilitate communication between the franchisor and franchisee teams, ensuring a clear understanding of the requirements for addressing business needs. Conduct alignment meetings, assisting in the implementation of business strategies, problem-solving, and addressing operational challenges.Demonstrate cybersecurity tools, and provide virtual onboarding and follow-up for new franchisees, ensuring their understanding of the business aspects. Evaluate training progress and conduct performance assessments to identify areas for improvement.

Prospecting new partners and franchisees. Implement processes that have been developed and assist in ongoing improvements.

Operador de prensas e inspeção das peças.

Inspeção de peças automobilísticas.

Auxiliar técnico segurança do trabalho durante 6 meses.Auxiliar no setor financeiro (contas a pagar) durante 9 meses.