• Orchestrated the launch of advanced cloud compute solutions, focusing on enterprise-grade AIML security and compliance, contributing to multiple product lines that significantly enhanced customer operations across multiple industries. • Led a team of experts in developing scalable applications, resulting in enhanced operational efficiencies and modernized enterprise solutions. • Launched multiple Advanced Cloud Compute products via API/Console/K8s, providing modern, secure, and highly available compute and networking solutions that meet national security requirements on a global scale. • Spearheaded initiatives to meet stringent national security requirements, integrating robust cybersecurity features that support continuous monitoring and compliance. Enhanced system security, reducing security incidents and achieving compliance with national security standards.• Conducted extensive user research and feedback sessions to refine API interfaces, significantly enhancing developer experience and product adoption. Achieved significant improvement in developer satisfaction and increase in developer retention rates.• Lead roadmap prioritization and trade-offs among security, customer experience, cost and performance.

UBC is a global top 20 education center for research and teaching.• Managed product strategies for digital engagement platforms that generated multi-million dollar revenue by integrating user-centric features and compliance with enterprise standards.• Served as a product manager for 3 major digital engagement and research products by clearly defining product strategy, roadmap, and utilizing various product delivery methodology like Agile, Scrum, Kanban etc. • Liaised as a bridge between IT engineers and research teams by conducting detailed business analysis and lead through the development process. • Accomplished business process efficiency improvements by implementing multiple high business value projects such as the Cloud Transformation, Cloud ERP transformation and AI/ML enablement projects.

Checkpay is a leading fintech company who offers an all-in-one payment solution in Canada. • Led initiatives to enhance customer engagement through strategic use of CRM tools, improving operational metrics and user satisfaction across enterprise functions.• Implemented core customer satisfaction BI metrics such as experience and operational metrics by collaborating closely with our engineers and business team. • Hosted over 135+ customer engagement sessions to gather customer insights and integrate various usability studies through A/B testing.

DFO Global is a world leading top 50 digital marketing company.• Led a team of 7 (1 marketer, 1 designer, 5 engineers) and accomplished significant revenue increase by working as product owner and delivered 11 products. Managed the product roadmap and assured best delivery quality.• Optimized product delivery process by utilizing various Agile/Scrum, DevOps and framed testing techniques which delivered high quality results on time and on budget. • Collaborated closely with clients, stakeholders and other cross-functional teams like UI/UX designer and engineers to ensure the overall project success by following best Agile and Lean principles.

Cine Gears is an industry leading 5G wireless technology company.• Directed the expansion of 5G wireless transmission tech product lines across 3 international markets(NA, Asia and Europe), ensuring robust performance and compliance with global enterprise requirements.• Led 3 global teams of 13 (8 marketers, 5 engineers) on scaling 7 products across 15 different countries, leading to significant incremental revenue over an 8-month period. • Managed the entire product development cycle by conducting business and market analysis, working directly with manufacture engineer on product development, testing and market deployment strategies. • Led cross-functional teams on identifying the key business insights through customer data analysis and ensured overall project success by active QA testing and utilizing Agile/Scrum.

The University of Alberta is firmly established as one of Canada's top five universities and is consistently ranked among the world's top 100 universities. • Library system admin responsible for data collecting and summarizing insights.Directly report to library supervisor on the status of library's materials through information system analysis and a strong knowledge base of the library. • Effectively coordinate tasks to accomplish projects along with strong commitment to team work. • Accomplish projects with creativity and efficiency, resulting in significant improvements in processing and data collecting.