William Webb Email & Phone Number

Philadelphia, Pa, Us

Philadelphia, Pennsylvania, United States

• Developed and deployed MacMedics’ Jamf-based device management program for more efficient support of client macOS and iOS deployments. • Manages client-owned MDM (Jamf, Mosyle, Meraki) and Apple Business/School Manager environments to address manual and automated device enrollments, app deployment and patching, endpoint security, and compliance with organization policies.• Designs and implements remote/hybrid work strategies, allowing teams to securely access essential resources and communicate effectively regardless of physical location.• Manages client Google Workspace and Microsoft 365 environments, handling migration from older email/collaboration services, user on/offboarding, and SSO integration with other web services.• Supervises client on-premises and cloud-based data storage, including implementation of secure data backup and DR strategies. • Establishes and manages vendor relationships for MacMedics and our clients.• Guides decision-making, creates support documentation, and trains junior admins on emerging technologies and methods to be utilized both within MacMedics and client organizations.

Philadelphia, Pennsylvania, United States

• Established and developed a new branch office supporting the Philadelphia area, managing daily operations in conjunction with client technical support and sales needs. • Continued management of hetero- and homogeneous Macintosh environments, providing ongoing recommendations to address changes in client needs and available technology. • Handled design, deployment, and administration of client network infrastructure (LAN, WLAN, and firewalls).

Baltimore, Maryland, United States

• Provided on-site service and consulting for Apple-focused departments in various creative industries, educational institutions, and government agencies. • Supported macOS desktops and servers, acting as main IT director for smaller organizations or as a Macintosh SME and integrator to larger Windows-based environments.• Identified areas of need, proposed custom-tailored solutions, and provided ongoing maintenance to improve usability and productivity.