William Pan Email & Phone Number

Taipei City, Taiwan

• Assisted in the development and implementation of strategic plans for growth operations, enhancing business development, strategy operations, and product management initiatives.• Conducted comprehensive market and competitive research to provide actionable insights supporting critical business decisions, leading to optimized growth strategies.• Analyzed business data to identify emerging trends, providing data-driven recommendations that resulted in process improvements and operational efficiencies.• Supported the planning, design, and development of new products and projects, contributing to the successful launch of initiatives aligned with company’s strategic goals.

Taipei City, Taiwan

• Developed data-driven product strategies targeting three distinct customer segments, resulting in a 20% increase in credit card penetration. Leveraged data analysis to understand market trends and client needs, ensuring the strategies aligned with HSBC's broader business objectives.• Led cross-functional initiatives that involved close collaboration with product, marketing, and analytics teams. This included the development of a new data-tracking system, significantly reducing processing time while also generating substantial cost savings. • Initiated a competitive analysis of HSBC's online credit card application process, where I identified key areas for improvement and presented actionable recommendations to the Head of Asia Card, leading to the adoption of new customer-centric features.

Taipei City, Taiwan

• Analyzed customer engagement data to develop and implement content strategies that significantly boosted user interaction. Achieved a 75% increase in weekly views within two weeks, demonstrating the effectiveness of data-driven decision-making in product strategy.• Managed client relationships by overseeing Korean video channels and collaborating with AI teams to ensure that content was tailored to local market preferences, leading to increased client satisfaction and engagement.• Streamlined operations by implementing HubSpot into the marketing and sales processes, which improved team coordination and efficiency.

Master Of Science - Ms, Finance (Exchange Program)

Selected as one of only three candidates for the Electives Term Long Exchange Program.

Dual Msc, Master In Finance & Master In Management (Gmat 730), 3.73/4.0

Activities and Societies: IE Finance & Capital Markets Club • Recognized with the IE Blue Torch Award, reserved for the top 10%.

Bachelor Of Arts - Ba, International Studies, Minor In Creative Technology Management

• Achieved JLPT N3 Level while attending Japanese language school during gap year in Nagoya, Japan. • Returned to school and completed.

Japanese Language

Achieved N3 on the JLPT Exam within 5 months