Bill Wied Email & Phone Number

United States

Orlando, Florida, Us

Accomplishment Highlights:• C-Level Strategy & Profitability: Partnered closely with executive and operating partner team to manage costs, harness revenue growth, and reach profitability targets. Delivered quarterly presentations to the Board of Directors and PE firm, offering actionable insights on operational improvements, cybersecurity enhancements, and business intelligence initiatives. • Technology Operations Leadership: Led a 25-member technology team overseeing Infosec, Technology Operations, Business Intelligence, and Corporate IT. Managed a multi-million dollar budget while enhancing cross-functional collaboration with Product, Engineering, and Support teams.• Operational Optimization: Implemented comprehensive change management processes, partnering with Operations, Engineering, and Quality Assurance to improve release quality and scheduling resulting in a reduction in deployment defects by 50% in the first year through enhanced delivery practices.• Production Reliability: Built and deployed a robust 24/7 production response team, partnered with engineering, support, and communication teams to establish monitoring tools, and create internal and customer-facing communication channels to manage production availability and incidents. • Compliance and Security Enhancements: Spearheaded the initiative to achieve SOC 2 and PCI compliance by addressing vulnerabilities and building a data loss prevention program in collaboration with Infosec and third-party consultants.• Cultural Leadership & Organizational Transformation: Collaborated with executive team to mitigate organizational turnover by resetting the cultural tone through transparent leadership, weekly all-hands meetings, and fostering an environment of accountability and collaboration.

Irvine, California, Us

Accomplishment Highlights:• Head of Global Engineering: Led a global engineering organization of 350 engineers, including 5 direct reports, responsible for delivering technology and services supporting $2B in revenue and $100B in annual loan originations. Oversaw development and management of 20+ mission-critical application systems across all loan origination products and services.• Scaled-Agile Framework (SAFe) Implementation: Transformed decision-making and operational rigor by instituting the SAFe Agile process, enabling more effective prioritization and planning across Product Engineering, QA, and Operations teams. Trained and integrated over 300 employees into the SAFe methodology.• Process Optimization and Efficiency: Streamlined engineering processes, leading to greatly improved delivery times. Enhanced cross-team collaboration, driving better alignment with business objectives, and ensuring that all initiatives were strategically focused with quantifiable outcomes.• Talent Acquisition and Development: Recruited top-tier engineering and data science talent, revitalizing team and fostering a culture of innovation and high performance to support the rapid growth and scalability of the organization

Jacksonville, Florida, Us

Accomplishment Highlights:• Executive Technology Leadership: As an executive committee member, led global initiatives to develop and scale real-time payment solutions, driving strategic roadmaps, partnerships, acquisitions, and revenue growth in the global payments sector.• Unified Payments Platform Development: Designed and built a single, unified onboarding and API platform across 10+ global systems, unifying legacy and real-time payment capabilities, enhancing efficiency in money movement worldwide.• Global Team & Budget Management: Managed a $5M operations budget and led a highly skilled tiger team of 20 across the US and UK, overseeing platform development and execution to support business growth and innovation.

Cincinnati, Ohio, Us

Accomplishment Highlights:• Technology Strategy for Acquisition: Key executive team member in preparing Paymetric for its $550M sale to Worldpay in 2017, delivering over 5x ROI for investors. Conducted comprehensive technology due diligence, narrowing down 26 initial offers to 10 serious prospects, ensuring a successful acquisition. Received the Outstanding Value Creation award.• Unified Payments Platform Development: Spearheaded the design and creation of a unified payment gateway platform, including a leading-edge tokenization vault and innovative API integration, serving clients across the world. This effort greatly accelerated and simplified customer onboarding and integration across multiple global payment platforms.• Team Leadership and Performance Optimization: Led a high-performing team of 50 engineers, setting performance metrics and ensuring robust platform delivery for Paymetric's customers. Mentored emerging leaders, boosting their capabilities and facilitating seamless integration with Worldpay's portfolio post-acquisition.

Charlotte, Nc, Us

Accomplishment Highlights:• Banking-as-a-Service Platform: Led the strategic design and architecture of applications supporting BoA’s payments and commerce operations, enabling third-party white-label solutions like International Funds Transfer and other FinTech services, driving innovation and generation of new channels of revenue.• Digital Wallet and Tokenization Solutions: Architected and delivered BoA’s digital wallet, vault, and tokenization platform, becoming the first issuing bank to launch Apple Pay. Led key initiatives for Secure Cloud, Samsung Pay, and Vault & Wallet services, enhancing security and efficiency for device and cloud-based wallets.• Innovation and Patents in Payments Security: Filed multiple patent applications for advancements in tokenization and payment security, contributing to key projects such as Commerce Gateway, Banking as a Service (BaaS), and international funds transfer, solidifying BoA's leadership in sound, secure, and scalable payment solutions.

Us

Directed technology operations for publically-traded payment processing company. Supervised multi-site team of IT professionals responsible for transaction processing solutions. Oversaw product development, data center operation, IT security, compliance, support, and strategy. Member of the executive team responsible for the diligence and sale of the company to Intuit.• Defined and drove strategic roadmap for next generation product platform.• Managed build-out and supervision of 24x7x365 primary and secondary data centers.• Increased performance through streamlining and upgrading production and security infrastructures.• Established service availability metric of better than 99.9% and improved reliability.• Planned and led PCI data security, SAS70, and Sarbanes-Oxley (SOX) initiatives.

B.S., Computer Science

M.S., Computer Science