• Responsável pela Operação, Engenharia e Implantação de Serviços.• Planejamento e execução de projetos de rede (backbone) e clientes: Desenvolvimento e implementação de planos detalhados para projetos de telecomunicações, definição do escopo, metas, prazos e alocação de recursos, em conformidade com o planejamento estratégico de crescimento da empresa.• Dimensionamento e implantação da rede MPLS da Petrobras: Condução do projeto dentro do prazo e metas de qualidade, com um custo total… Show more • Responsável pela Operação, Engenharia e Implantação de Serviços.• Planejamento e execução de projetos de rede (backbone) e clientes: Desenvolvimento e implementação de planos detalhados para projetos de telecomunicações, definição do escopo, metas, prazos e alocação de recursos, em conformidade com o planejamento estratégico de crescimento da empresa.• Dimensionamento e implantação da rede MPLS da Petrobras: Condução do projeto dentro do prazo e metas de qualidade, com um custo total 28% inferior ao planejado.• Liderança e coordenação de equipes multidisciplinares: Gestão de engenheiros, técnicos e outros profissionais, garantindo o alinhamento com os objetivos de expansão da rede em âmbito nacional, utilizando as melhores práticas do PMI.• Comunicação clara e eficaz com stakeholders e clientes: Interação com todas as partes interessadas, fornecedores e membros da equipe. Elaboração e apresentação de relatórios executivos para os acionistas da empresa.• Gerenciamento proativo da qualidade: Identificação e mitigação de riscos potenciais, desenvolvendo estratégias para garantir a continuidade dos projetos.• Relacionamento contínuo com fabricantes: Identificação das melhores oportunidades tecnológicas para manter a operação na vanguarda do segmento de telecomunicações. Show less

• Responsável pela validação das entregas dos serviços contratados pelo cliente;• Promover ações de melhorias de processos organizacionais, na carteira de clientes;• Identificação e gerenciamento de riscos mobilizando nas equipes e em clientes;• Soluções e compreensão nas necessidades contratuais e expectativas do cliente;• Desenvolvimento de projetos junto aos gerentes de projeto e operações, atualização de status de todos os compromissos;• Aprimoramento e construção de… Show more • Responsável pela validação das entregas dos serviços contratados pelo cliente;• Promover ações de melhorias de processos organizacionais, na carteira de clientes;• Identificação e gerenciamento de riscos mobilizando nas equipes e em clientes;• Soluções e compreensão nas necessidades contratuais e expectativas do cliente;• Desenvolvimento de projetos junto aos gerentes de projeto e operações, atualização de status de todos os compromissos;• Aprimoramento e construção de valores interpessoais na equipe.• Execução com ampla visão de entrega de pacote de serviços visando o sucesso dos clientes;• Acompanhar métricas de desempenho de entrega de serviços e impacto nos objetivos de negócio dos clientes; Show less

Responsibilities:• I joined NO MAS VELLO as the first employee of the national structure, to be responsible for all technical services in existing machines in more than 200 centers throughout Brazil;• Management of outsourced technical assistance network throughout the national territory;• Management of third partnes quality indicators/SLA• Monthly reports to the International Technical Board (Spain); • Acquisition of parts and machines, in the domestic market and… Show more Responsibilities:• I joined NO MAS VELLO as the first employee of the national structure, to be responsible for all technical services in existing machines in more than 200 centers throughout Brazil;• Management of outsourced technical assistance network throughout the national territory;• Management of third partnes quality indicators/SLA• Monthly reports to the International Technical Board (Spain); • Acquisition of parts and machines, in the domestic market and worldwide;• Homologation and certification of machines for hair removal by Intense Pulsed Light and Diode Laser technologies;• Quality System Manager, and Technical and Legal Officer for ANVISA purpose Show less

Responsibilities:• Responsible for production, development, quality control, logistics and administrative-financial teams and processes;• Responsible for the development the Business Plan of new products, from the design and planning phase, through the construction of prototypes, and ANVISA certification, until the final launch of the product;• Administrative and financial management of the entire operation aligned with the annual budget;• Technical responsible for all… Show more Responsibilities:• Responsible for production, development, quality control, logistics and administrative-financial teams and processes;• Responsible for the development the Business Plan of new products, from the design and planning phase, through the construction of prototypes, and ANVISA certification, until the final launch of the product;• Administrative and financial management of the entire operation aligned with the annual budget;• Technical responsible for all electronic equipment installed throughout the franchise network throughout Brazil. Show less

Responsibilities:• I joined TCR, as a first employee, with the objective to prepare business plan, financial model, to develop technical-operational project for operation, and submit the package to the Shareholders, CDURP/Prefeitura and Anatel approval, in compliance with the PPP (“Parceria Público-Privada”) of Porto Maravilha Project;• To coordinate the startup of TCR Telecom, from hiring the entire operations team, through the definition of technologies, network implementation… Show more Responsibilities:• I joined TCR, as a first employee, with the objective to prepare business plan, financial model, to develop technical-operational project for operation, and submit the package to the Shareholders, CDURP/Prefeitura and Anatel approval, in compliance with the PPP (“Parceria Público-Privada”) of Porto Maravilha Project;• To coordinate the startup of TCR Telecom, from hiring the entire operations team, through the definition of technologies, network implementation, development of various partners, aiming to meet all the technological and urban requirements defined by CDURP (Urban Development Company of the Port Region), and the urban operation defined in the PPP in progress.• Management of the processes and teams of Engineering, O&M, Infrastructure and Implementation, Relations with Operators, and other stakeholders of the PPP, being responsible for the preparation and achievement of all operational goals and annual budget, as well as presentation of monthly results to shareholders and the City Hall. Show less

Responsibilities:• I was hired in order to professionalize the company's operation, being responsible for developing and implementing the operating guidelines for the Network Management Center, Service Implementation Management, Project Management and Infrastructure Construction, in accordance with corporate strategies;• To define the operational goals and annual budget, monitoring of results and monthly reports to the shareholders;• To size, to hire and and training the team - over… Show more Responsibilities:• I was hired in order to professionalize the company's operation, being responsible for developing and implementing the operating guidelines for the Network Management Center, Service Implementation Management, Project Management and Infrastructure Construction, in accordance with corporate strategies;• To define the operational goals and annual budget, monitoring of results and monthly reports to the shareholders;• To size, to hire and and training the team - over 120 engineers, technicians, and assistants in the main cities in Brazil, to meet with excellence the demands of the sector. In this project I was responsible for expanding the company's area of operation. Show less

Responsibilities:• Implementation of the National Solution Center - Data - for the entire Corporate and Wholesale Market. Initial operation with 330 employees, reaching more than 470. First level technical management (activation and maintenance) of voice and data platforms;• Management of teams and processes for activation of voice and data services for the corporate market. Over 2500 activations per month; Management of 420 PAs ( service position )• Management of all financial and… Show more Responsibilities:• Implementation of the National Solution Center - Data - for the entire Corporate and Wholesale Market. Initial operation with 330 employees, reaching more than 470. First level technical management (activation and maintenance) of voice and data platforms;• Management of teams and processes for activation of voice and data services for the corporate market. Over 2500 activations per month; Management of 420 PAs ( service position )• Management of all financial and operational indicators (revenue, gross profit, EBITDA), Preparation and presentation of monthly reports to the Board (National level) Show less

Responsável pelos testes de homologação dos equipamentos 3G no RJ|Gerenciamento de instalação e ativação de equipamentos | Desenvolvimento defornecedores e prestadores de serviço | Suporte técnico ao time de vendas.

• Responsible for manufacturing, quality control and assurance, Purchasing and Distribution logistics;• Responsible for the development of new products, from the conception and planning phase, through the construction of prototypes and tests, until the final launching of the product;• I mplemented the first factory Production Control Program - PCP - and other quality processes aiming at obtaining several quality registrations ( ISO )

Initial Description:I started as the Post Sales Manager, responsible for managing the deliveries to corporate customers. Later, I was transferred to the Service Implementation Management for corporate customers, where I deployed the company's first services in their market launch phase. In the second year of operation, I was promoted to Director of Service Implementation and Contract Management.Main responsibilities and acheivements:• Responsible for the startup of the Post… Show more Initial Description:I started as the Post Sales Manager, responsible for managing the deliveries to corporate customers. Later, I was transferred to the Service Implementation Management for corporate customers, where I deployed the company's first services in their market launch phase. In the second year of operation, I was promoted to Director of Service Implementation and Contract Management.Main responsibilities and acheivements:• Responsible for the startup of the Post Sales Management area, with the mission of acting in this area as a competitive differential for the company;• Responsible for reorganizing the service implementation model, reducing costs and increasing customer loyalty, with emphasis on relationship• Management of the Project implementation teams, provisioning, testing and delivery of services; first billing and management of contractual changes;• Team of over 300 employees, direct and outsourced, throughout the national territory. Show less

Order Handling:Contract Management: Analysis, Issuance and Approval with the high directory;Monitoring and execution of internal registration up to first billing | Prospecting for new opportunities in the contract that benefits the business.

Post Sales Manager:Responsible for post sales internal roll over and customer relationship | Customer relationship focused on service quality assurance | Monitoring KPIs aiming at continuous improvement with a focused on overcoming contractual commitments.

Responsibilities / Accomplishments:• To coordinate activations teams, configurations of access and backbone equipment such as Frame Relay, Cisco Routers• Elaboration and presentation of performance and productivity reports

• To coordinate the field activation and maintenance team;• To coordinate the installation of Network Nodes in the buildings (Pops)• To prepare and present performance and productivity reports