William "Willie" Cho Email & Phone Number

Phoenix, Az, Us

Atlanta, Georgia, Us

Regional Vice President with Morrison Living serving HumanGood. Dining Operational oversight of HumanGood's Life Plan Communities in California, Arizona, Washington and Nevada.

Plano, Texas, Us

Allied BioScience is dedicated to developing innovative solutions to create cleaner human environments. We specialize in revolutionary, always-on antimicrobial coatings that provide continuous and long-lasting surface protection across public spaces.- Grow the organization's international market through strategic partnerships- Collaborate with international executives to increase product distribution opportunities- Orchestrate international go-to market strategies to maximize opportunities with key global businesses

Chicago, Illinois, Us

International boarding school start up that partners with American high schools to recruit elite international students; $12 million in revenue with 200 employees. Spearheads functions ranging from staff recruitment and development, growing existing campuses, recruiting prospects, and multi-site management of three campuses. Hired 75% of the operations team; wrote the Standard Operating Procedure (SOP) and onboarding plan. Leads company-wide training for all employees.• Hit 100% of budget within second year.• Retained 100% of direct reports and promoted 2 managers into senior positions within first year.• Retained 90% of customers (returning students). • In 3 years, helped grow the company from 3 to 10 sites. Expanded the student body diversity from three to 13 countries, growing student population from 67 to 400.

92866 Issy Les Moulineaux Cedex 9, Fr

Partnered with non-traditional vendors to create offerings in the Senior Living Industry to both increase sales opportunities present additional solutions to client needs. Worked across borders with international team members to understand global trends and best practices to maintain a competitive advantage.• Innovatively combined all company services in one comprehensive package from dining services, facilities management, employee benefits, concierge, engineering services, health and wellness, and consulting. All at no additional cost to the company. This allowed the client companies to understand the robust offerings of the company business services. This model was adopted nationwide.

92866 Issy Les Moulineaux Cedex 9, Fr

Drove operational function by setting clear goals, determining appropriate metrics, replacing underperforming personnel, and regularly meeting with the executive team to discuss progress, accomplishments, and continued areas of improvement. Achieved performance goals and delivered against client expectations. Met on a quarterly basis with all stakeholders to ensure advancement towards KPIs. Accountable for 13 locations and two regional managers; indirectly oversaw 200 employees.• To repair and salvage relationship with key client, assessed talent supporting the client, evaluated client expectations, and created deliverables. Implemented an action plan – including replacing 30% of management team – that led to re-signed contract and extended services for 5 years; exceeded operational budget goals by $1 million

92866 Issy Les Moulineaux Cedex 9, Fr

Increased company presence, brand and market share by cultivating relationships with prospective clients, companies and vendor partners. Targeted client retention and new client partnerships. Revitalized the division’s existing customer product and service offerings through cross-functional project management, market research, and soliciting key client feedback. Enhanced the relationship between leadership and frontline staff by creating channels of communication and forums to promote employee engagement, and operational consistency. • Revamped critical role of frontline, district managers (DM), refocusing measurables, redefining expectations, and improving communications. Achieved 97% retention rate for this role • Efforts to better align with client needs, achieved client retention rate of 96% in 2014.• Revamped the entire compensation structure to reflect consistency with roles and responsibilities; employee engagement scores went from 87% - 94% within 2 years of change.

Lake Oswego, Or, Us

Oversaw 10-15 early childhood centers throughout the NY/NJ market. Responsibilities included quality assurance for each site, adherence to operational standards and staff recruitment and development. Managed volume was approximately $15 million top line.

La Crosse, Wi, Us

Managed 10-15 educational centers throughout New York City and its surrounding areas. Managed P&L, sales and marketing, staff recruitment and onboarding, and client management. Top line volume of $5 million.

Mba, International Business Management

Bachelor Of Arts (B.A.), Communications And Sociology

Abroad Studies Course Completion, International Management

Abroad Studies Course Completion, International Management/Business