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Willie Hendricks is listed as Senior Telecommunication Software/Support Engineer Looking For A Position based in Durham, North Carolina, United States. AeroLeads shows a work email signal at uspto.gov and a matched LinkedIn profile for Willie Hendricks.
Willie Hendricks previously worked as Patent Examiner at United States Patent And Trademark Office and Senior Product Support Engineer at Genband/Nortel. Willie Hendricks holds Certificate Of Training, Entry Level Examiner Program-Patent Training Academy from United States Patent And Trademark Office.
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AeroLeads found 1 current-domain work email signal for Willie Hendricks. Compare company email patterns before reaching out.
• 2 yrs Experience with technical marketing, 25 yrs of software engineering/support in telecommunications, 1+ year of patent examination in Business Methods for Advertising• Built long-term, value added relationships with customers, sales, and international distributors• Attended seminars: Power Based Selling by The Holden Corporation and Negotiating to Yes
Listed skills include Gr 303, Telecommunications, Voip, Ip, and 10 others.
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Alexandria, Va
• Reviewed and examined patents in Business Methods for Advertising• Searched for both for relevant patents and non-patent literature• Approved/denied patent claims, responded to arguments and made suggestions for modifying claims both in writing and meetings with applicants and their attorneys via conference calls and personal meetings
Rtp, Nc
-Design/product support engineer with Nortel/Genband: 25+ years experience on DMS-10/C15 and 3 years experience on DMS-100 remotes- Subject matter expert in GR-303. Expert on software/debugging tools for GR-303 for CS1500/DMS-10/DMS-100-Worked in all areas of Class 5 switching: diagnostics, billing, call processing, CLASS, data modification, SS7, network interfaces, and other areas -Investigated and resolved critical and non-critical hardware and software problems-Performed the lead role in resolving escalated sensitive customer issues including conference calls-Authored and reviewed telecommunications commercial and design specifications and software -Authored/tested complex and lengthy software patches-Extensive customer contact remotely and while on beta testing new releases, field investigation of problems, user group meetings and while working in Japan with NTT
-Product manager for diagnostic, simulation and protocol converter equipment for Signaling System 7 products - Managed product development cycle process for marketing including writing commercial specifications, reviewing product specifications, and developing marketing plans -Represented products to external audiences and trade shows- Interfaced with sales, customers and international distributors to gather new product requirements and resolved issues
Rtp, Nc
-Investigated and resolved critical and non-critical hardware and software problems on Nortel's DMS-10 Class 5 switch-Interfaced with internal and external customers-Gave technical presentations to internal and external customers-Reviewed software designs for telecommunications features-Mentored junior staff
Rtp, Nc
-Designed telecommunications software-Help implement and support AT&T's SLC-96 remote to Nortel's DMS-100 switch.
Rtp, Nc
-Responsible for investigating and resolving critical and non-critical hardware and software telecommunications problems-Suported Nippon Telephone and Telegraph engineers while on assignment in Tokyo, Japan and understand Japanese business customs-Interfaced with customers in the United States, Canada and Japan while solving complex software and hardware problems-Resolved software problems and created software patches
Rtp, Nc
-Designed software for the DMS-10 telecommunications switch.-Wrote commercial, high and low level design, and program specifications for telecommunications projects-Worked in areas of remotes, maintenance, user interface, CLASS, billing, generic conversions, and the alarm system
Ft. Bragg, N.C., Ft. Monmouth, N.J., Bamberg, Germany
- Honorable discharge - Good conduct medal - Airborne training - Soldier-of-the-month
• Reviewed and examined patents in Business Methods for Advertising • Searched for both for relevant patents and non-patent literature •.
Activities and Societies: Phi Kappa Phi National Honor Society, Physics National Honor Society
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Willie Hendricks is listed as Senior Telecommunication Software/Support Engineer Looking For A Position.
AeroLeads has found 1 work email signal at @uspto.gov for Willie Hendricks.
Willie Hendricks is based in Durham, North Carolina, United States.
Willie Hendricks has worked for United States Patent And Trademark Office, Genband/Nortel, Tekelec, Nortel, and Bell Northern Research (Nortel).
You can use AeroLeads to view verified contact signals for Willie Hendricks, including work email, phone, and LinkedIn data when available.
Willie Hendricks holds Certificate Of Training, Entry Level Examiner Program-Patent Training Academy from United States Patent And Trademark Office.
Willie Hendricks is listed with skills including Gr 303, Telecommunications, Voip, Ip, Sip, Ss7, Ethernet, and Tdm.
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