Responsibilities- American Airlines Operation Tower- Monitor the flights for hot connects and trips.- Monitoring data obtained from the Scrolling System.- Utilizing AA connections to AE flights Tool.- Monitor the wide body offload process and advise supervisor about any concerns.- Assist drivers utilizing radio with Flights/gates locations.- Coordinate the offload process With appropriate Crew Chief and Supervisor.- Fill out B-Con Log and turn it in at the end of shift.SEARSLoss Prevention Agent- Apprehended shoplifters- Secured inventory- Obtained surveillance via camera throughout the store- Obtained surveillance via camera throughout the parking facility- Conducted investigations - Opened and closed department Facility- Maintained good relations with Chicago Police DepartmentEDUCATIONIllinois School Of CommerceMicrosoftWord ProcessingSaberChicago Vocational High SchoolComputer MaintenanceHeating & Air ConditioningSheet MetalReferences Upon Request