• Provide initial instruction and reinforcement to individuals or groups of staff and students in the use of district approved hardware and software. • Coordinate computer usage with school staff. • Ensure computers, appropriate software, and databases are operational in order to support the instructional program. • Serve as the school’s technology “help desk” by investigating and troubleshooting hardware and software problems; report any or unresolved issues to the Technology Service Office. • Install computers, peripheral equipment, O/S images, and software as required or when requested by the Technology Services Office. • Monitor computer usage whenever possible; report computer usage violations (based on district policies) to the appropriate administrator(s). • Maintain school server(s) and ensure server(s) are operational including services, back-ups, and user profiles/accounts/directories/passwords.