Willie S. Email & Phone Number

Houston, Texas, United States

• Spearheads process and procedure implementation throughout the organization, ensuring efficiency and adherence to standards while developing and evaluating Method of Procedures (MOPs) and Standard Operating Procedures (SOPs) for optimal operational performance.• Ensures accurate and timely implementation of customer solutions, encompassing space, power, and network requirements.• Prepares and delivers technical presentations on facility operations, showcasing expertise and promoting effective communication.• Assumes responsibility for all technical aspects of facility operations, including power and HVAC systems, to ensure uninterrupted functionality.• Compiles and analyzes monthly reports and metrics, providing valuable insights for continuous improvement; provides technical support for seamless customer integration and implementation of company solutions.• Addresses and resolves facility issues encountered during day-to-day operations, guaranteeing uninterrupted facility operations with 100% uptime.

Houston, Texas, United States

● Implemented comprehensive safety protocols as the Safety Coordinator, ensuring compliance with industry standards and mitigating potential risks.● Conducted regular daily rounds and readings, meticulously monitoring equipment performance and promptly addressing any abnormalities or concerns.● Facilitated seamless collaboration with vendors, efficiently initiating maintenance processes and ensuring smooth operations.● Led the coordination of planned maintenance activities on equipment, streamlining schedules and optimizing resources for maximum efficiency.

Houston, Texas Area

● Ensured the continuous operational readiness of the data center, upholding high standards of efficiency and reliability.● Demonstrated expertise and qualification in CDCTP (Certified Data Center Technician Professional), validating proficiency in data center maintenance and operations.● Conducted monthly preventive maintenance on critical equipment, including UPS's (Uninterruptible Power Supplies), STS's (Static Transfer Switches), CRAH's (Computer Room Air Handlers), and chillers, effectively minimizing the risk of downtime.● Maintained Zendesk, a customer support platform, to provide prompt and efficient on-site assistance to customers.● Proactively initiated weekly safety meetings, fostering a culture of awareness and ensuring the well-being of team members.● Regularly performed comprehensive daily rounds to assess the site's readiness, promptly identifying and addressing any potential issues to maintain optimal operations.

Houston, Texas

● Delivered comprehensive support nationwide for various distribution units, including Static Switches, Remote Power Panels, and Power Distribution Units, ensuring seamless operations and customer satisfaction.● Successfully completed accelerated training, swiftly transitioning into fieldwork to proficiently conduct maintenance and start-ups for company products.● Recognized for outstanding performance and promoted to the role of Regional Field Technician within just one year of joining the company.● Demonstrated consistent expertise in repairing and servicing all units within the product line, maintaining a high level of competence and efficiency.● Effectively managed the startup processes, executed preventative maintenance, and oversaw the commissioning of PDI equipment, ensuring optimal functionality and reliability.

Norfolk, Virginia Area

An electrician's mate (EM) is responsible for installation, maintenance, repair, and management of sophisticated electrical and electronic equipment. These include:Electrical Power GenerationFractional and Integral Horsepower MotorCutter Propulsion Plant ControlInterior Communication Systems, Electronic Navigation Equipment and Gyrocompass Equipment