Willie Spence Email & Phone Number

Mauritius

Mauritius

Financial Oversight: Responsible for financial management, including cash flow analysis, budgeting, payment approvals, and customer negotiations, working closely with the CFO and finance department.Audit and Financial Review: Sign-off on audits and review of financials to ensure compliance and accuracy.Budgeting and Forecasting: Collaborate with the CFO and finance team to manage budgeting and financial forecasting.Product Development: Prioritize and strategize product development… Show more Financial Oversight: Responsible for financial management, including cash flow analysis, budgeting, payment approvals, and customer negotiations, working closely with the CFO and finance department.Audit and Financial Review: Sign-off on audits and review of financials to ensure compliance and accuracy.Budgeting and Forecasting: Collaborate with the CFO and finance team to manage budgeting and financial forecasting.Product Development: Prioritize and strategize product development efforts, overseeing both the maintenance of the current version and the development of the next generation. This involves architecture decisions, technology choices, and alignment with future goals.Operations Management: Direct involvement in daily operational activities, including projects, implementation, and support for payment gateways and switches. Monitor operational tickets and handle client escalations, ensuring timely resolution.Link between Operations and Product: Bridge the gap between operations and product development, facilitating enhancements to permanently resolve operational issues, from prioritization to implementation.Mauritius Operations: Hold overall responsibility for managing day-to-day operations of the Mauritius entity, ensuring its smooth functioning.Strategic Vision: Drive and uphold the strategic vision of the product, while ensuring alignment with client expectations and industry trends.Project Delivery: Take charge of project management in key strategic projects, guaranteeing the delivery of projects within defined scopes, budgets, and timelines.Client Relations: Maintain and nurture strong client relationships to sustain and grow business partnerships.Mentoring and Coaching: Actively engage in mentoring and coaching of staff, particularly senior engineers and middle managers, offering guidance, support, and issue resolution. Show less

Cape Town Area, South Africa

Budgeting and Forecasting: Collaborate with the CFO, CEO and finance team to manage budgeting and financial forecasting.Product Development: Prioritize and strategize product development efforts. This involved architecture decisions, feature and functionality decisions and alignment with the company’s strategic vision.Operations Management: Direct involvement in daily operational activities, including projects, implementation, and support for payment gateways and switches. Monitor… Show more Budgeting and Forecasting: Collaborate with the CFO, CEO and finance team to manage budgeting and financial forecasting.Product Development: Prioritize and strategize product development efforts. This involved architecture decisions, feature and functionality decisions and alignment with the company’s strategic vision.Operations Management: Direct involvement in daily operational activities, including projects, implementation, and support for payment gateways and switches. Monitor operational tickets and handle client escalations, ensuring timely resolution.Link between Operations and Product: Bridge the gap between operations and product development, facilitating enhancements to permanently resolve operational issues, from prioritization to implementation.Customer Proposals: Participate in the preparation of customer proposals, especially on the commercial side, including pricing negotiations for RFPs and quotes.Expansion to Mauritius: Spearheaded the group's expansion to Mauritius, including overseeing company registration, financing, regulatory approvals, licensing, contract migration, and fostering relationships with key stakeholders.Strategic Vision Alignment: Work closely with the CEO to ensure his strategic vision is translated into practical deliverables, ensuring departmental and team alignment. Continuously track goals and progress to ensure on-time delivery.Project Delivery: Take charge of project management in key strategic projects, guaranteeing the delivery of projects within defined scopes, budgets, and timelines.Client Relations: Maintain and nurture strong client relationships to sustain and grow business partnerships.Mentoring and Coaching: Actively engage in mentoring and coaching of staff, particularly senior engineers and middle managers, offering guidance, support, and issue resolution. Show less

Cape Town, Western Cape, South Africa

Product Design: Collaborated as a part of the team that designed the flagship product, iNSight, specifically tailored for the telecommunications and related industries. This innovative product integrated various functions, including data warehousing and billing, in a dynamic configuration-driven approach, eliminating the need for extensive custom development.Implementation Leadership: Spearheaded the deployment of the iNSight system at multiple prominent telecommunications operators across… Show more Product Design: Collaborated as a part of the team that designed the flagship product, iNSight, specifically tailored for the telecommunications and related industries. This innovative product integrated various functions, including data warehousing and billing, in a dynamic configuration-driven approach, eliminating the need for extensive custom development.Implementation Leadership: Spearheaded the deployment of the iNSight system at multiple prominent telecommunications operators across Africa. Led the end-to-end project management, business analysis, and various technical aspects of these implementations, ensuring seamless integration and alignment with client requirements.Standardization Initiatives: Took responsibility for the standardization of Management Information Systems (MIS) and Revenue Assurance (RA) functions across multiple Operational Companies (OPCOs). Centralized these functions, streamlining operations and enhancing efficiency and consistency.Pre-Sales Expertise: Demonstrated proficiency in pre-sales activities, actively participating in technical solution proposals for prospective clients. Contributed to scoping and design processes for new implementations, helping clients visualize and align their requirements with our technical solutions.Technical Solutions: Provided expertise and guidance to create innovative and practical technical solutions for complex challenges, ensuring that solutions met clients' needs and industry standards while considering scalability and flexibility.Customer Relations: Built and nurtured strong customer relationships through open communication, responsive support, and a deep understanding of clients' unique challenges, positioning solutions that satisfied their specific needs.System Optimization: Worked collaboratively to optimize existing systems and processes to enhance efficiency, reduce costs, and drive innovation in line with evolving business and technical requirements. Show less

Cape Town Area, South Africa

Project Delivery Leadership: Directed and coordinated a team of highly skilled software engineers, ensuring the successful delivery of projects within specified timelines and budgetary constraints.Mentorship and Skill Development: Provided invaluable mentorship and training to junior developers, fostering their professional growth and ensuring they met the standards of excellence.Product Portfolio Growth: Led the strategic expansion of the product portfolio, which included the… Show more Project Delivery Leadership: Directed and coordinated a team of highly skilled software engineers, ensuring the successful delivery of projects within specified timelines and budgetary constraints.Mentorship and Skill Development: Provided invaluable mentorship and training to junior developers, fostering their professional growth and ensuring they met the standards of excellence.Product Portfolio Growth: Led the strategic expansion of the product portfolio, which included the development and implementation of crucial platforms such as Management Information Systems (MIS) and Revenue Assurance solutions.Technical Leadership: Guided cross-functional technical teams in creating innovative modules and extending the product's capabilities, resulting in enhanced performance and customer satisfaction.Client-Centric Project Management: Acted as the primary client liaison, engaging in extensive project management to ensure that project deliverables consistently aligned with and exceeded customer expectations.Business Analysis Expertise: Utilized exceptional business analysis skills to effectively translate customer requirements into precise technical deliverables for the development team, facilitating seamless project execution.Technical Strategy Development: Formulated and executed comprehensive technical strategies to ensure the optimal alignment of development initiatives with organizational goals and customer needs. Show less

Cape Town, Western Cape, South Africa

Software Development Expertise: Played an integral role in developing and enhancing enterprise mediation and Management Information System (MIS) software, primarily coded in C. Focused on enabling high-volume processing of call data records (CDRs) and proficiently collected and distributed data in proprietary formats.ETL Data Management: Mastered the configuration, development, and support of multiple Extract, Transform, Load (ETL) data feeds and data streams within the enterprise product… Show more Software Development Expertise: Played an integral role in developing and enhancing enterprise mediation and Management Information System (MIS) software, primarily coded in C. Focused on enabling high-volume processing of call data records (CDRs) and proficiently collected and distributed data in proprietary formats.ETL Data Management: Mastered the configuration, development, and support of multiple Extract, Transform, Load (ETL) data feeds and data streams within the enterprise product, facilitating seamless data integration as both the company and client base expanded.Knowledge Sharing: Actively contributed to knowledge sharing by providing comprehensive training sessions to fellow colleagues on the effective utilization of the MIS system.Client-Centric Design: Collaborated with the development team to assist in designing and implementing new client requests, ensuring that their unique needs and requirements were met.Innovative Development: Demonstrated ingenuity by crafting a SIM Toolkit Application specifically designed for Vodacom E-Recharge Retailers. This revolutionary application, residing on a SIM card, empowered retailers to sell recharges to customers with ease through their devices.Client System Support: Provided dedicated support and continuous enhancement for the .NET Client Administration System used by an Airtime Distributor, 2TALK2, optimizing the overall system efficiency and user experience. Show less

Mba, Business Administration, Management And Operations

Diploma In Project Management, Information Technology Project Management

B.Sc, Computer Science