Willie Gadson Email & Phone Number

Redwood City, California, Us

- Worked with cross-functional teams (Eng/Prod/Sales/Operations/Legal/etc.) tolead successful product implementation.- Analyzed data to track product performance and identify opportunities to upselland cross-sell new AI products to existing customers.- Developed and executed go-to-market plans for new products, resulting in$1.3MM in sales in the first year.- Led engagements with product and engineering teams to present customer ideasfor new tools, resulting in the development of 3 new features.- Managed customer relationships by developing and executing account successplans, identifying and resolving customer issues, and providing excellent customerservice.

San Francisco, California, Us

- Led launch prioritization for New Verticals product area and oversaw end to endimplementation of new features (testing, piloting, support workflows, etc).- Created the product roadmap based on impact, level of effort needed, number ofcustomers it would reach, and dependencies and ensured that features werealigned with enterprise customer and business goals.- Gathered and analyzed data to measure the impact of new features on customersatisfaction and revenue.- Led cross-functional teams to ensure the success of new features and track postlaunch performances and collected customer feedback.- Optimized the product for conversion and retention by personalizing the userexperience based on user behavior.- Created the go-to-market strategy for all new verticals merchant products andfeatures.

- Developed and implemented successful territory development plans that increased new deliveryservice partners pipeline by 132% year-over-year.- Collaborated with marketing to develop custom outreach plans for customers in the Northeast region.- Developed and maintained relationships with key decision-makers at local municipalities andentrepreneurial groups resulting in increased engagement/awareness of new business owners.- Educated and trained new business owners on entrepreneurship, including topics such as businessplanning, marketing, and finance.- Onboarded new delivery service partners.

Seattle, Wa, Us

- Negotiated and closed multi-year international deals, with a total contract value averaging over$50MM.- Designed and built reports that provided workflow triggers and increased visibility into companiesoperational performance with metrics. This resulted in a 12% increase in efficiency.- Developed and implemented contingency plans for colocation data centers with single points offailures.- Worked with capacity planning to ensure satisfactory capacity was always available to customers.- Worked with engineering to ensure all capacity met all technical requirements.

Seattle, Wa, Us

- Managed data center operating expenses with third-party suppliers, including obtaining internal financial approvals and controlling cash disbursements.- Managed a global portfolio of commercial agreements for critical data center infrastructure. Supported the competitive bid process by working with Sales, Capture, Proposal, and Legal to help shape strategic opportunities through the RFx lifecycle.- Led development and implementation of process improvements to increase process automation and scalability in order to support a rapidly growing business. Supported continual process improvement initiatives with accurate and meaningful data.- Gathered and owned maintenance of various data to ensure high data integrity. These data would often be pulled from various sources. Developed metrics and analyzed trends for key takeaways to achieve business objectives and reduce operating costs.

Seattle, Wa, Us

- Guided a team of over 40 associates towards consistently achieving dailyperformance goals, fostering a culture of clear direction, realistic expectations, and regular feedback.- Spearheaded the streamlining of operational processes through the implementation of innovative procedures, driving a 10% surge in efficiency.- Championed a safety-first approach, ensuring the well-being of the facility,employees, and equipment.- Crafted and executed personalized career development plans for direct reports,empowering their professional growth and success.- Forged strong collaborative ties with various managers and teams, facilitatingthe timely completion of daily shift goals. This involved coordinating tasks,communicating progress effectively, and promptly addressing any challengesthat emerged.- Initiated and implemented operational improvement plans through activeparticipation in kaizen initiatives, resulting in the elimination of waste and enhanced quality standards

Göteborg, Se

- Assisted with operational procurement activities from request to payment (e.g. confirming requirements; obtaining competitive quotes; understanding lead times; placing purchase orders; tracking shipments, receipts, payments, etc.)- Served as data SME responsible for retrieving and aggregating data from multiple sources, identifying key indicators and patterns.

Göteborg, Se

- Assisted in designing tests and experiments for diesel analysis. Analyzed metal samples of parts and equipment in order to root cause failures.

Bethlehem, Pa, Us

- Designed, prepared, and ran experiments dealing with selective adhesion. Used Atomic Force microscope to analyze samples DNA and Carbon Nanotubes.

Financial Mathematics

Computer Science

Bachelor'S Degree, Materials Science And Engineering