Responsibilities:• Maintain responsibility for technical program planning and development; financial management; capital equipment; strategic planning; process improvement; customer service; patient satisfaction; human resources management and policy and procedure development and implementation. • Ensure programs and services are in compliance with administrative and business policies, as well as federal, state and local agency regulations and are in compliance with the goals and objectives of Kaiser Permanente.• Establish and ensure appropriate clinical standards in compliance with established policies/procedures, applicable laws, regulatory requirements, codes of practice, etc. • Provide effective education, training, direction and guidance to ensure compliance with established work standards.• Develop and implements strategic plans, department goals and objectives, business initiatives, and supporting financial plans and budgets. • Acquired ACR accreditations for various Imaging modalities and recertification, ensuring compliance, proper low dose techniques, image quality and revised protocols• Oversee multiple Imaging sites and location in the Los Angeles and Pasadena Kaiser Permanente region.Achievements:• Developed MRI Safety Policy and Procedure• Trained and educated MRI safety , Level I and Level II• Modified Zone III and enhanced security and access to Zone III• Reduced Overtime • Improved scheduling patterns and accountability• Improved contrast reaction log book documentation• Developed contrast reaction kits• Established Annual needle stick documentation• Established standard CT / MRI Protocols for varying scanner make and models• Prepared staff for Joint Commission 2015 survey • Worked in Partnership with Union stewards to enforce corrective actions and behavior modification.• Chairman of MRI/Anesthesia Pediatric collaboration Team• Chairman of Imaging Central Scheduling Team

PAVILION RADIOLOGY and CHILDREN'S HOSPITAL of ORANGE COUNTY (CHOC)Held responsibility for Radiology's operational and capital budgets, including providing justifications or explanations for the variances to Radiology Imaging management and senior hospital administration. Lead 70 FTE as direct reports across three Imaging locations, maintaining Imaging maintenance documentation for all Radiology equipment, quality control, QA , Patient safety in accordance with Joint Commission and State of California DHS, and CMS regulation and guidance.• Oversaw major capital projects, including planning, equipment acquisition, and collaboration with building managers and construction teams installing digital radiographic / fluoroscopic rooms.• Successfully reduced overtime hours from 300 to just 70 per pay period, a total reduction in Radiology Imaging manpower from 3,300 hours to 2,800 hours per pay period.• Far exceeded Radiology Imaging productivity goals and metrics, delivering rates of 106.2% for the last six pay periods and 103.4% YTD.• Acquired capital Radiology equipment that included Digital Radiographic/ Fluoroscopic units, Digital Portables, Digital C-arms and Mini C-Arms, as well as pending projects for Radiology Imaging Digital Chest Room for the Out Patient Pavilion Facility. • Collaborated cross-functionally with Radiology Imaging Pacs and IT teams for Synapse issues, Data Ports, IP addresses, configurations, connectivity, Meditech and Cerner RIS systems.• Developed all Imaging policies and procedures relating to wrong site and wrong patient protocol, protocols for anti-coagulants and time-out procedures.• Provide expert insight in order to allow healthcare organizations to improve quality of care and enhance metrics.• Monitoring various metric tools utilizing a multitude of surveys, including HCAHPS, AVATAR, GALLUP and PressGaney to improve quality patient care.

In the absence of the Imaging Operations Manager , Took the responsibilities of Operations Manager and Chief Technologist, ensuring the delivery of high-quality care consistent with the Imaging organization's core values.• Resolved Imaging conflicts, building maintenance issues, equipment failure, arranging for Imaging repairs and documenting servicing.• Initiated annual competencies, PPD testing, CPR review, fire drills, crash cart inspections and contrast warming monitoring.• Prepared Imaging staff and the imaging center to meet all JCAHO, DHS, CAL-OSHA, State, Federal and regulatory laws.• Developed and implemented Imaging departmental standards and protocols for the first-ever inspection.• Solicited new Imaging revenue opportunities with new dental implant CT exams with 3D reconstructions, Urographic Imaging examinations utilizing dual head injectors, and post-processing procedures.• Collaborated cross-functionally with the imaging team to deliver cost-effective care and Imaging services with a positive margin.

Senior CT Technologist for the high-tech, cutting-edge Cat Scan Imaging Department with advanced Multi-detector GE 4 / 8 / 16 / 64 slice scanners and procedures. Imaging exams included CTA Cardiac / Heart scans with Calcium scoring, CTA perfusion Brains, CTA Carotids, CTA Aortic Stent Evaluations, CTA Chest, CTA Abdomen / Pelvis, CTA Tri - Phasic Liver / Pancreas, CTA Extremities and Run-Offs. • Performed routine Imaging CTA exams of Brain, Facial, Sinus, neck, Chest, Abdomen, Pelvis and Extremities, with an average of 20+ Imaging procedures daily, as well as radiofrequency ablations.

Oversaw the evening shift for the Major Level I Trauma Center of Orange County and Children's Hospital, including resolving Imaging conflicts, building maintenance issues, Imaging equipment problems and arranging for repairs and documenting servicing.• Instituted a quality innovative Imaging patient care initiative, utilizing Siemens Sensation 16 slice MDCT and G.E. CTI Light speed / G.E. Advantage Scanners.• Performed routine Imaging CT exams, as well as CT Angio exams and orthopedic exams using workstation for 3D with post-processing.

Consistently exceeded all Radiology Imaging established performance objectives over a 15-year tenure, holding responsibility for supervising the Multi-Imaging Department of the 1,100-bed hospital, as well as managing 30 FTE as direct reports spanning Radiology Technologists, clerical, file room, transporters and Imaging support staff.• Maintained the Customer Service of Excellence Program, leading to improvements in Radiology department and Imaging physician relations.• Played a key role in enhancing the expectations and goals for the Radiology department by decreasing turnaround times and instituting high-quality, excellent patient care services.• Decreased Radiology operations costs while simultaneously increasing the total Imaging volume of exams completed annually.• Created and delivered numerous PowerPoint presentations to Imaging and hospital administration officials relating to Radiology goals, monitors and projects assigned and completed.