Founder
Current• Developed and implemented all communication processes, including writing and editing copy for the brand’s website, social media, email newsletters, catalogs, employee training materials, and client communication protocols and templates.• Scaled business to $2.3M annual revenue by creating a brand strategy that communicated a consistent message, voice and visual identity across all internal and external communications. • Big idea generator and strategic planner for product development• Directly responsible for creating a customer experience that resulted in over 50 five star reviews on Google, and 100+ positive reviews across Yelp, Facebook,and Houzz• Motivates staff, vendors and partners towards the common goal of providing exceptional customer service to over 4000 customers