Willis Lee, Pmp® Email & Phone Number

Hong Kong

Hong Kong Sar

• Overall management of Project Shrink; review, assess and determine feasibility of space return to Telehouse/Data Centers.

Hong Kong Sar

• Providing support to internal team members and assisting them with completing their project requirements, such as migration of their customers as well as relocation of their hardware.• Management of Space and PoP Closure projects.

Hong Kong Sar

• Supported deployment and in-service of PE routers across Asia and Europe to provide additional services and diversity for customers, while increasing AT&T's overall footprint.• Managed replacements of End-Of-Life devices for 65+ locations to ensure service continuity.• Implemented decommission and relocation of existing POPs due to lease expiration and carrier space restraints.

Alhambra, California, Usa

• Managed interdepartmental teams to meet commitments for on target completion of CVoIP Platform for U-Verse sales in 24 LATAs (geographic areas) and 529 Rate Centers by 2Q07.• Weekly negotiations with vendors for on-time installation completion as well as trouble shooting and implementation of network patches during maintenance windows.• Track, review, and manage deployment of Project HIPCS (Hosted Internet Protocol Communication Services) in 21 new LATAs to increase market/region… Show more • Managed interdepartmental teams to meet commitments for on target completion of CVoIP Platform for U-Verse sales in 24 LATAs (geographic areas) and 529 Rate Centers by 2Q07.• Weekly negotiations with vendors for on-time installation completion as well as trouble shooting and implementation of network patches during maintenance windows.• Track, review, and manage deployment of Project HIPCS (Hosted Internet Protocol Communication Services) in 21 new LATAs to increase market/region penetrations for sales to meet corporate requirements.• Directed network teams in consolidation effort associated with decreasing operation cost with the closing of various POP locations. Show less

Pasadena, California, Usa

• Developed standardized processes for Network Engineering teams within SBC’s 13 STATEs enabling the concept of “Engineering Anywhere”, resulting in the increased productivity of existing employees. This includes process mapping, process management, data analysis and analyzing best strategies/practices/benchmarks for optimizing performance.• Collaborated with teams in statistical evaluation, problem identification and development of solution with team leads to improve processes and… Show more • Developed standardized processes for Network Engineering teams within SBC’s 13 STATEs enabling the concept of “Engineering Anywhere”, resulting in the increased productivity of existing employees. This includes process mapping, process management, data analysis and analyzing best strategies/practices/benchmarks for optimizing performance.• Collaborated with teams in statistical evaluation, problem identification and development of solution with team leads to improve processes and measures in cross functional teams. Show less

Pasadena, California, Usa

• Managed and lead discussions between ASI and Telco for escalation issues through Telco's account manager and expediently bring closure to collocation issues/deviations at hand.• Analyzed and negotiated contracts requirements with Telco regarding front-end collocation issues such as providing specific information on collocation applications and improved submissions acceptance.

Pasadena, California, Usa

• Interpreted ASI/Telco Interconnection Agreements and acted as Single Point of Contact (SPOC) for data engineering on organizing central office space requirements, limitations, and application status for marketing, finance, and other organizations.• Analyzed price/cost associated with ASI/Telco Interconnection Agreement for space/power/cable requests which lead to revisions and reduced charges to ASI.

Alhambra, California, Usa

• Evaluated and managed capacity for 330+ ADSL/ATM offices in California and Nevada, improved and increased customer satisfaction by reducing the amount of Held Orders to less than 200 and Closed Offices to less than 10 within 6 months.

Hong Kong

* Managing day-to-day operations, review/discuss with customer on their requirements, scheduling and confirming day tour requests.

• Enhanced and increased individual and business accounts by 20% through teaming with dealerships and body shops to obtain consistent flow of business.

Irvine, California, Usa

• Managed relationships between the Health Center and 50+ major contributors from the community and obtained products and services to be used at health fairs.

Turstin, California, Usa

• Proposed, led, and developed upgrades to 20 computer systems maximizing productivity and increased profit sales by 15%.• Provided 24 hours customer support for different software applications as well as operating systems on company’s technical support line.