Senior Branch Manager
Current- management and restructure of Vancouver Airport and Richmond BC Branch.- provide leadership, coaching and goal setting for 10 to 25 direct reports (varies by season)- provide customers with the absolute best customer experience and meeting the challenges to resolving any issues that arise- maintenance of corporate culture which satisfies a successful experience for clients and staff- review performance and strategize and mentor team members into achieving those goals- review profit and loss statements - primary contact for corporate, body shop and dealership accounts- assist in developing corporate leads, converting leads into accounts to increase business through business to business relationships- examine and maintain reporting line for day-to-day operations of the branch- policy enforcement at the branch level