William Peterson Email & Phone Number

United States

Galveston, Texas, United States

San Antonio, Texas, United States

• Complete application-access reviews to ensure compliance with level 1 audit findings; finished more than 30 reviews in a timely manner
• Served as point-of-contact for issue resolution and customer questions; assisted more than 15 teams with the review process
• Train with 10-person team to develop and support compliance processes and keep up to date with federal regulations

San Antonio, Texas, United States

• Trained 1 new intern in internal security processes including SIEMs, log verification, EDR (endpoint detection response) software, and basic malware analysis; wrote documentation for performing these tasks
• Operated email threat responder software to monitor and investigate suspicious emails to determine risk and escalate if needed; found more than 10 phishing emails
• Fulfilled account management requests across multiple platforms including Active Directory, IBM AS400, and Okta to set up new accounts; administered client IAM (identity access management) ticket queue in ServiceNow
• Updated security controls to support security assessment and risk management campaign in ZenGRC

San Antonio, Texas Metropolitan Area

• Conducted more than 50 door to door census interviews, informed respondents about how gathered information would be employed
• Convinced 3 uncooperative interviewees to answer questions, alleviated respondent concerns about privacy and confidentiality
• Took accountability for proprietary census-taking software; took care of government-issued device