Will Mack Email & Phone Number

New York, New York, United States

New York, New York, United States

Plano, Texas, United States

• The leading media and technology company in college athletics.
• Researched and created insights deck on esports industry utilizing raw first party data collected over the previous 3 years.
• Coordinated marketing campaigns resulting in over 300 registered players in the National Collegiate Madden Tournament.
• Assisted sales team to create presentations for sponsors resulting in $150,000 of sponsorship funding.
• Gathered insights from event recap decks to help strategize for future marketing campaigns and event operations.

Ann Arbor, Michigan, United States

• LABR connects individuals looking for work with employers.
• Spearheaded the start of LABR on University of Michigan's campus.
• Recruited an average of 10 LABR Workers per week.
• Planned and organized quality LABR events each month and increased engagement on campus.
• Developed lists of qualified candidates for corporate recruiting team.

Santa Clara, California, United States

• Maintained accurate program records, including incident reports and daily attendance for over 100 campers.
• Supervised camper activities to address behavioral issues and promote fun, safety, and inclusivity.
• Managed snack and lunch orders for campers, minimizing waste and staying within budget. Kept track of allergies and dietary restrictions.
• Assisted in set up and tear down of camp equipment at start and end of camp. Tracked inventory and ensured safety measures.

Palo Alto, California, United States

• Dependable / Team Player / Leadership:
• Maintained 90+% order efficiency and accuracy through clear communication with kitchen staff.
• Work hours were scheduled during peak times due to high customer surveys rating (over 90% personal rating).Sales / Customer Service:
• Shared knowledge of menu items, enabling customers to make personal decisions based on taste, interest, and allergy concerns.
• Upsold high-profit items such as side dishes to enhance sales.
• Resolved customer complaints to maintain complete satisfaction andworkforce effectiveness.

Sunnyvale, California, United States

• Maintained professional service while tending to 15 tables at a time, on average, during typical work shift.
• Highly accurate in communicating orders to kitchen staff and ensured all orders were correct before delivering to customers.
• Resolved customer issues by listening and finding creative solutions to rectify situation.
• Succeeded and thrived in fast paced, high stress work environment.

Bachelor Of Arts - Ba, Economics

Activities and Societies: Pi Kappa AlphaMinor in Entrepreneurship

Education record

Activities and Societies: • Maxima Cum Laude, High Honor Roll, National Society of High School Scholars • High School Soccer (2015-2018).