The leading media and technology company in college athletics.•Researched and created insights deck on esports industry utilizing raw first party data collected over the previous 3 years.•Coordinated marketing campaigns resulting in over 300 registered players in the National Collegiate Madden Tournament.•Assisted sales team to create presentations for sponsors resulting in $150,000 of sponsorship funding.•Gathered insights from event recap decks to help strategize for future marketing campaigns and event operations.

LABR connects individuals looking for work with employers.•Spearheaded the start of LABR on University of Michigan's campus.•Recruited an average of 10 LABR Workers per week.•Planned and organized quality LABR events each month and increased engagement on campus.•Developed lists of qualified candidates for corporate recruiting team.

• Maintained accurate program records, including incident reports and daily attendance for over 100 campers.• Supervised camper activities to address behavioral issues and promote fun, safety, and inclusivity.• Managed snack and lunch orders for campers, minimizing waste and staying within budget. Kept track of allergies and dietary restrictions.• Assisted in set up and tear down of camp equipment at start and end of camp. Tracked inventory and ensured safety measures.

Dependable / Team Player / Leadership:• Maintained 90+% order efficiency and accuracy through clear communication with kitchen staff.• Work hours were scheduled during peak times due to high customer surveys rating (over 90% personal rating).Sales / Customer Service:• Shared knowledge of menu items, enabling customers to make personal decisions based on taste, interest, and allergy concerns.• Upsold high-profit items such as side dishes to enhance sales.• Resolved customer complaints to maintain complete satisfaction andworkforce effectiveness.• Kept register accurate through correct billing/payment processing.

• Maintained professional service while tending to 15 tables at a time, on average, during typical work shift.• Highly accurate in communicating orders to kitchen staff and ensured all orders were correct before delivering to customers.• Resolved customer issues by listening and finding creative solutions to rectify situation.• Succeeded and thrived in fast paced, high stress work environment.