• Managed end-to-end web design and development projects for internal clients, globally and across industries, ensuring timely delivery while exceeding client expectations.• Utilized tools like Jira and ClickUp to track project timelines and ensured milestones were met, resulting in a 95% on-time delivery rate.• Achieved a 90% proposal adoption rate by tailoring project proposals to meet client needs and business objectives.

• Provided direct support to two SVPs and their 15 direct reports, overseeing cross-functional merchandising and planning initiatives.• Created and managed travel, comp shopping, and other department budgets, leading to a 10% decrease in expenses across departments.• Received an outstanding performance award for developing an automated PTO and sick day logging system, adopted company-wide.

• Developed a 4-stage new hire training program, reducing onboarding time by 20% and improving overall team productivity.• Created and presented PowerPoint learning modules, introducing new hires to company culture, processes, and tools.

• Managed a portfolio of 100 advertising accounts, optimizing campaigns and identifying growth opportunities.

Responsibilities:- Opened and maintained client accounts for high volume Financial Center.- Prepared and presented financial needs analysis for bank clients.- Analyzed client needs to recommend solutions for financial freedom.