Will Mcstay Email and Phone Number
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Since graduating from the humanities school at University of Southampton in 2013 I have built my expertise as a multilingual Marketing Specialist with experience in marketing strategy, data analysis, customer communication and people management. I have used this experience to empower my clients and partners to deliver at the top of their game, driving revenue through creative strategies informed by data. Over the past few years, I have specialised in people management and client communication strategies to help my colleagues deliver top notch account management in the technology space.I am currently working as the Head of Account Management for Momentum Data, a SWAS solution (software with a-service) that is enabling some of the largest multinationals in the world generate new opportunities through Social Selling. In my role I am building a team to manage our rapidly growing portfolio of clients. If you are a company interested in supercharging your Social Selling programs on Linkedin OR a Customer Success Superstar looking for an opportunity to work with enterprise clients please reach out on will@momentumdata.com------------------------------My work in market data and technology brought me to Catalunya in 2016 and it is here that I have discovered my love of wine. The atmosphere in the vineyards and the passion of the producers has turned a drink into a hobby into a passion into a business, and I now run sessions, trips and even bespoke holidays in the region. Over the past 5 years I have visited over 70 vineyards in 8 countries and completed a Wine and spirits trust qualification, take a look at my events on the site below and feel free to get in touch -- willyouwinewithme@gmail.com------------------------------
Will'S Web & Wine
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Marketing ConsultantWill'S Web & Wine Jun 2024 - PresentLondon Area, United Kingdom
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Director Of Account ManagementMomentum Data Jan 2023 - PresentBarcelona, Catalonia, SpainAs the Director of AM I am building on the initial success of the team, managing 2 key clients whilst continuing to refine our customer facing processes and focusing on a significant scale up going into 2024.Key achievements:-10x Year 2 YoY revenue growth of my own key client portfolio, including being company top revenue closer H2 2023.-YoY Growth of 45% Year 2 to Year 3.-Implementation of personal growth and evaluation program leading to first team member promoted to Senior-Implementation of new internal tools for project management and content delivery.-Ideation, design, refinement and over $500k of new sales for a new product.-100% team employee retention through 2023. -
Head Of Account ManagementMomentum Data Dec 2020 - Jan 2023Barcelona, Catalonia, SpainI joined Momentum Data at the end of 2020 to build the Customer Success and Account Management function after being recommended to the company Directors by former colleagues. My focus was to manage the existing clients towards retention and growth whilst building a set of repeatable and scalable processes, trainings and literature.In order to achieve this, I implemented a basic CSAT survey structure, whilst building SLAS, reporting structures and key campaign milestones from a waterfall project management technique with the clients.I supplemented this with a restructure and realignment of internal communication expectations, new literature and a full catalogue of trainings.Key Achievements:-Grew team from zero to 5 Account Managers managing multi million $s of revenue in 14 months-Oversaw 250% growth in managed revenue over first 12 months in role-Managed Key Accounts like 3M, Aveva, Zendesk and Autodesk-Implemented training program, career development and commission structure for the AM role-Grew Y1 to Y2 Team revenue 16x
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Founder & PresenterWill You Wine With Me Jun 2020 - PresentBarcelona, Catalonia, SpainOrganisation, execution and promotion of local wine events in BarcelonaWine tasting authorBespoke event compilationWine Spirits and Educational Trust level 1Marketing strategy execution- Linkedin, Facebook, Instagram, Meetup & GoogleCatalan Wine expertwww.willyouwinewith.mehttps://www.meetup.com/wine-tastings-in-english-barcelona/https://www.instagram.com/willyouwinewithme/ -
FounderNoveltypopz Dec 2020 - May 2021Barcelona, Catalonia, Spainwww.noveltypopz.comWebsite designInventory managementDigital marketing (Search and Social) planning and strategyContent creation -
Account StrategistCriteo Jan 2018 - Dec 2020Barcelona Area, SpainDisplay campaign strategy, optimisation and managementTechnical and commercial client supportAdvanced Scoping, Testing and ReportingCreative Liaison LeadSalesforce Adoption Lead Company Trainer on Attribution, Back-end Technology Platforms, Cross Device and S&O StructureUX Beta Test LeadGlobal Training AuthorResponsible for direct reports- recruitment, development and leadershipExternal sales project consultant- leading 90% reduction of QoQ churn. -
Account Strategist- Uk Lead For Criteo Predictive SearchCriteo Sep 2017 - Jan 2018Barcelona Area, SpainAdvanced reporting and management from Google Adwords and Criteo platformsAcquisition strategy consultationCampaign analysis and optimisation100% account retention from handover to product sunset announcement200% spend growth month on month across whole book of business month 1 to month 2Scoping and building strategy for UK product growth
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Sales Manager, Mid-Market UkCriteo Apr 2016 - Sep 2017Barcelona Area, Spain360 salesClient onboarding- project management of technical integrationStrategy creationCampaign managementSalesforce adoption leadCompany trainerOverperformer 3 of 4 quarters on full sales target. Promoted to intermediate level for high core performance and project completion
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CeoMy Online Markets May 2014 - Dec 2016GuildfordWebsite and online marketing:Building websites and online marketing strategies for small businesses around Surrey and South East London using a consultative approach.Expertise include: Social Media MarketingAdwordsRetargetingWordpressBasic html codingSitebuilderGoogle displayLocal indexingSEOIT Systems developmentDevelop internal systems using CRMs, Email servers and cloud computing for small businesses on a budget.I am director of this business and am solely responsible for all aspects of Sales, Marketing, Delivery and Aftercare.www.myonlinemarkets.co.uk
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Director- Pr & MarketingPhoenix Lily Records Mar 2014 - Dec 2016Guildford, United KingdomSolely responsible for marketing the label and all artists on a Digital Release label run by myself and two colleagues.My role includes building sites & maintaining social media, organising events and networking to achieve online exposure for the label's releases. -
Business Development ExecutiveEuromonitor International Nov 2014 - Apr 2016London, United KingdomEuromonitor offers industry standard Business Intelligence and Strategic Information on consumer markets worldwide; garnered from a network of over 800 industry analysts located around the globe.My role was to identify needs within businesses using a consultative approach and to offer them solutions that best helps them maximise their returns and minimise their risks whilst doing business by using market research data and analysis.All clients remained with the BDE for 1 year, so I also had extensive experience of Account Management during my time, conducting visits, training and providing ongoing support. I was responsible for significant upsell during my time with accounts in Germany, France, Belgium, UK and Portugal across the Pharmacy, Foods, Supplements and Ingredients sectors.My main focus through my time at Euromonitor was with SME's/Mid Market FMCG companies across Western Europe with a focus on France, UK & Belgium. -
Business Development & PresenterDrinking Classes Sep 2013 - Jun 2014London, United KingdomDrinking Classes was a fun and interactive 90 minute drinks tasting experience run at venues nationally. The Gin & Teatime experience which included afternoon tea and a history of the spirit featured regularly in the press as one of the top afternoon tea experiences nationally.Upon joining the company as an intern I was promoted after just 5 weeks and I began working just below the director, fulfilling a number of different roles within the company:-Concept selling- Selling the concept of the business to venues & spirits companies nationally-Account management- Ensuring our clients were kept happy, up to date and all their needs were met.-Strategy consultant- I was consulted on business decisions throughout my time at the company.-Affiliate marketing- Implementing and administrating an affiliate marketing program to run with venues to sell event tickets nationally.-Presenter- After 3 months working within the industry I was considered able to go out and present the classes themselves, speaking and mixing drinks for 90 minutes to groups of 20-40 consumers. I garnered superb feedback in post-event surveys. I was sent around the country as an expert and did sessions in London, Edinburgh, Glasgow, Leicester, Leamington Spa, Birmingham and Brighton.
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Internet AssessorLionbridge Jun 2011 - Feb 2012GodalmingApplied stringent rating criteria to independant URLS to improve the accuracy of keyword searches in the google search engine. This job required incredible self discipline and a high level of technical proficiency applying the criteria and keeping to tight time keeping schedules. -
Customer Service AssistantWaitrose Mar 2007 - Jan 2009GodalmingHelped customers of the store in a friendly and informed manner. From locating products, ordering new stock and packing shopping. Working at Waitrose was my first introduction to customer service culture, as it is a supermarket that really prides itself on going the extra mile for it's customer service. I believe this was an excellent introduction for me to the service levels that are necessary in any consumer facing job.
Will Mcstay Skills
Will Mcstay Education Details
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French And Philosophy -
University Paris ViiiMusic, Cinema, Psychology -
Godalming College
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Salesian CollegeGcses
Frequently Asked Questions about Will Mcstay
What company does Will Mcstay work for?
Will Mcstay works for Will's Web & Wine
What is Will Mcstay's role at the current company?
Will Mcstay's current role is Director of Account Management @ Momentum Data | Chief Wine Officer @ WillYouWineWithMe | Marketing Consultant @WWW.
What is Will Mcstay's email address?
Will Mcstay's email address is wi****@****tor.com
What is Will Mcstay's direct phone number?
Will Mcstay's direct phone number is 1312-922*****
What schools did Will Mcstay attend?
Will Mcstay attended University Of Southampton, University Paris Viii, Godalming College, Salesian College.
What skills is Will Mcstay known for?
Will Mcstay has skills like French, Time Management, Social Networking, Foreign Languages, Social Media, Marketing, Teamwork, Customer Service, Business Strategy, Market Research, Digital Marketing, Translation.
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William Martin McStay
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