Willow A. Email & Phone Number

Winter Park, Fl, Us

Maitland, Florida, United States

In this role, I support clients through every stage of their time using our platform. From the implementation stage, I would conduct training sessions for clients and their constituents, touch base with them to ensure their account is set up for success, and provide ongoing support in the form of monthly check-ins and impromptu sessions, when requested. Interpreting data from the platform and providing professional advice to clients is done by keeping up with industry trends, the fast-paced marketing and social media landscape, and collaborating with other departments for thorough and personalized support.

Orlando, Florida, United States

In addition to overseeing the successful execution of check-ins and special requests for high-profile guests and large groups, we assist in creating bespoke experiences for all Very Important Guests by collaborating across departments, personalizing their experience on every level.-Communicate across departments to create bespoke experiences for guests-Assist in check-in for large groups and high-profile guests-Overseeing the blocking and inspecting of rooms for VIP guests-Creating memorable moments through customized amenities-Answering general inquiries about the resort and its offerings-Crafting welcome emails with specific details about on-site amenities

Orlando, Florida, United States

A leader at the hotel I would supervise operations, which included training new employees, assuming managerial roles when necessary, assisted in administrative duties and the execution of events when necessary.-Direct and train staff in all areas-Act as a leader in the department and a manager on duty when necessary-Reference hotel budget to stock market & market inventory-Ensure all food prepping areas operate according to company-wide sanitation standards

Orlando, Florida, United States

As a guest experience specialist, I was trained in all guest-facing areas of the hotel. I collected expertise across all operations to provide thorough service to all guests of the property.-Assisting in guest service and front office administration-Assist in event breakdown/setup-Food preparation and delivery-Bartending when necessary-Overnight audit for front desk

Orlando, Florida

I assisted in general guest service, merchandise distribution, site upkeep, and assisted with floor moves and promotion of special event merchandise.

Orlando, Florida, United States

As a freelance content specialist, I would collaborate with a myriad of clients and provide services centered around content production and distribution.-General videography and photography upon request-Post-production through the Adobe Creative Cloud-Adapt to different Workflow Management software, such as BaseCamp, Asana, and Microsoft Teams-Seek out clients and assist in curating content for social media-Operate in content calendars through HeyOrca, Sprout Social

Lake Mary, Florida

Orlando, Florida Area

Bachelor Of Arts - Ba, Hospitality Administration/Management

Bachelor Of Arts - Ba, Radio, Television, And Digital Communication