I provide customer service to dozens of clients per day over the phone and email.I aid clients in the processing of documents for use abroad (notarization, translation, authentication and legalization).I perform administrative duties including liaising with clients, updating files to reflect document progression, contacting and traveling to consulates, embassies, and various Canadian government agencies in order to keep our database of information up-to-date

Managed the staff and operations of a Toronto based cafe and restaurant. Placed and received orders, balanced the cash, organized and stocked the kitchen, cooked, coordinated and scheduled staff, trained employees and served as a mediator for staff-management relations.