Will Paul Email & Phone Number

Frankston, Vic, Au

Frankston, Victoria, Australia

Providing general support, counselling and interventions with an AOD focus to a caseload of up to 10 young people.

Melbourne, Victoria, Australia

Working in both rehabilitation and withdrawal contexts, this role involved a range of therapeutic skills such as; engaging with young people, building rapport, providing emotional support and helping young people to create specific, achievable goals. The role also requires the dispensing of medications, liaising with other services, concise communication of events or issues during handovers, and facilitating educational groups and recreational activities. A key aspect of the role is the management of difficult situations involving a young person's withdrawal, behaviour or emotions. Overall, this role has developed empathy, interpersonal skills, composure in heightened situations and knowledge of the factors contributing to homelessness, substance dependence and mental health issues.

Melbourne, Victoria, Australia

This role presented a broad range of tasks and challenges that have helped to shape my understanding of business operations from a top-down point of view. It involved the formulation and distribution of productivity reports for general managers, conducting focus groups to inform executives of the needs of clients, development of surveys, archiving and the development and formatting of key policy and procedure documents. These tasks required an intermediate level of Microsoft Excel skill, strong task management and communication skills.

Melbourne, Victoria, Australia

Involved many clerical and administrative tasks such as communicating with clients, organising meetings, preparing files and key documents for advisers, updating, and gathering key financial information on behalf of clients and being the first point of contact on the phones. This role helped to hone my communication, teamwork, time management skills and strengthened my attention to detail and record keeping abilities.

Graduate Diploma Of Professional Psychology, Psychology

Conducted an experimental study examining juror perceptions of a suspect with PTSD during a police interview, investigating if diagnostic.

Certificate Iv Aod Skill Set, Social Work

With a Youth and Trauma Focus

Bachelor Of Arts - Ba, Psychology

Bachelor Of Business - Bb, Banking And Finance

Education record