+ Manage project start-ups (documents, detailing, creation of spec packages, site visits and meetings)+ Overview and analyze architectural drawings to determine appliance packages and colour selections on a suite to suite basis+ Review and analyze contracts, create timelines and plan for execution + Handle and manage multiple ongoing projects+ Facilitate and oversee delivery schedules and installs + Regular site visits to manage the delivery of product, installs and service… Show more + Manage project start-ups (documents, detailing, creation of spec packages, site visits and meetings)+ Overview and analyze architectural drawings to determine appliance packages and colour selections on a suite to suite basis+ Review and analyze contracts, create timelines and plan for execution + Handle and manage multiple ongoing projects+ Facilitate and oversee delivery schedules and installs + Regular site visits to manage the delivery of product, installs and service related issues+ Resolve any issues related to project PDI and Tarion deficiencies+ Creation of invoices, service requests, P.O. requests and quotes+ Ongoing communication with Site Superintendents and Property Managers to manage, maintain and ensure client satisfaction+ Use of Procore Construction Software Show less

+ Answer all incoming calls, respond to inquiries and requests for information, take messages and forward calls+ Schedule boardrooms and maintain cleanliness + Maintain office supplies by taking inventory, ordering and receiving supplies and organizing and maintaining supply room+ Execute and foresee travel arrangements and accommodations for Executive level staff, Members of the construction, marketing, training and operations teams+ Prepare weekly online ordering reports and… Show more + Answer all incoming calls, respond to inquiries and requests for information, take messages and forward calls+ Schedule boardrooms and maintain cleanliness + Maintain office supplies by taking inventory, ordering and receiving supplies and organizing and maintaining supply room+ Execute and foresee travel arrangements and accommodations for Executive level staff, Members of the construction, marketing, training and operations teams+ Prepare weekly online ordering reports and competitor reports+ Manage and respond to all positive reviews across various platforms (Google, Yelp etc.) + Manage and perform all account setups for new franchise accounts or transferable franchise accounts 1. Perform roundtable meetings for new franchisees to oversee and explain account setup process2. Ensure all documentation is filled out and signed accordingly3. Communicate through phone and e-mail with account contacts to ensure product delivery and setups are completed in accordance to timeline Show less

Manage employees and Labour CostsCreate employee schedulesPrepare new hire packages and ensure all paperwork is correctly filled out and filedTrain new hires on company expectations, basics of their job and how to deal with possible problem situations Arrange training schedulesProvide prompt and efficient service to ensure customer satisfactionManage upset customers, conflicts and difficult situationsAccurately processed the company's bi-weekly payroll through the… Show more Manage employees and Labour CostsCreate employee schedulesPrepare new hire packages and ensure all paperwork is correctly filled out and filedTrain new hires on company expectations, basics of their job and how to deal with possible problem situations Arrange training schedulesProvide prompt and efficient service to ensure customer satisfactionManage upset customers, conflicts and difficult situationsAccurately processed the company's bi-weekly payroll through the use of CeridianCounting in-stock inventory and ordering of new inventory Managing Inventory DocumentationData Entry for COGS and FPR Reports Show less

+ Coordinating Daily, Weekly, Monthly and Yearly schedules for employees and clients+ Adjustment of schedule on a daily basis to ensure client's needs are met+ Preparing and editing of client reports and associated quotes + Inventory Management+ Order parts and produce associated repair lists for technicians+ Answer incoming calls and handle client inquiries+ Written communication through memos and e-mail

Programmed computer sales/inventory systemCreated employee scheduleProvided fast and efficient service to ensure customer satisfaction

 Stock/inventory counts Assisted in booking entertainment/ planning events Follow the rules and regulations of the alcohol and gaming commission