As the Director of Market Intervention and Commissioning for the National Disability Insurance Agency, I am responsible for contributing to the strategic planning and setting the strategic direction of disability support markets. I utilize my strong analytical skills to analyze market trends and develop evidence-based policies, as well as implement operational strategies aimed at achieving specific agency objectives. I lead the implementation of active market stewardship strategies, including… Show more As the Director of Market Intervention and Commissioning for the National Disability Insurance Agency, I am responsible for contributing to the strategic planning and setting the strategic direction of disability support markets. I utilize my strong analytical skills to analyze market trends and develop evidence-based policies, as well as implement operational strategies aimed at achieving specific agency objectives. I lead the implementation of active market stewardship strategies, including the use of engagement strategies and market development activities. I also oversee market settings, including price controls, to foster growth and have a comprehensive understanding of the agency's impact on the wider political and community context. In addition to these responsibilities, I am a skilled team leader and manager with excellent communication and interpersonal skills. I am passionate about supporting individuals with disabilities and maximizing their economic, educational, and social participation. Show less

As the Regional Coordinator for Community Engagement and Ebola and epidemic preparedness and mitigation at the International Federation of Red Cross, I was tasked with building an Ebola awareness and mitigation program across ten West African countries following the Ebola epidemic of 2014. During my tenure, I provided ongoing technical and managerial support to the Red Cross National Societies in these countries to establish and build community engagement programs for epidemic prevention. I… Show more As the Regional Coordinator for Community Engagement and Ebola and epidemic preparedness and mitigation at the International Federation of Red Cross, I was tasked with building an Ebola awareness and mitigation program across ten West African countries following the Ebola epidemic of 2014. During my tenure, I provided ongoing technical and managerial support to the Red Cross National Societies in these countries to establish and build community engagement programs for epidemic prevention. I also led the development and execution of regional epidemic awareness campaigns using various communication tools, and managed a team of regional and country-level managers and officers to support the delivery of the program. In addition to these responsibilities, I was in charge of managing donor funds, strategic regional plans, and reporting requirements, and established a roster of volunteer community engagement first responders. I also led the delivery of regional community engagement disaster response simulations. Show less

As a first responder and initiator of the community engagement unit of the Red Cross Ebola response, I played a crucial role in leading the community engagement and awareness emergency response for the Red Cross in three affected West African countries. I engaged with private sector, government, and humanitarian agencies to build awareness on working with communities to reduce the transmission of the Ebola virus and designed and delivered nation-wide "stop Ebola" campaigns as part of the… Show more As a first responder and initiator of the community engagement unit of the Red Cross Ebola response, I played a crucial role in leading the community engagement and awareness emergency response for the Red Cross in three affected West African countries. I engaged with private sector, government, and humanitarian agencies to build awareness on working with communities to reduce the transmission of the Ebola virus and designed and delivered nation-wide "stop Ebola" campaigns as part of the emergency response using various communication channels. I also trained and built the capacities of teams of volunteers to carry out community engagement activities during the infected body retrieval and burial process and established workplace safety procedures to mitigate risk to volunteers working in Ebola affected areas. Show less

As a leader in the International Federation of Red Cross Societies (IFRC), I was instrumental in establishing a new Global Community Engagement Unit with the responsibility of supporting community engagement initiatives across its 190-member countries. In this role, I established the global approach for community engagement across five regions (Asia Pacific, Americas, Middle East, Europe, and Africa) and built partnerships with private and public sector players to establish a funding base for… Show more As a leader in the International Federation of Red Cross Societies (IFRC), I was instrumental in establishing a new Global Community Engagement Unit with the responsibility of supporting community engagement initiatives across its 190-member countries. In this role, I established the global approach for community engagement across five regions (Asia Pacific, Americas, Middle East, Europe, and Africa) and built partnerships with private and public sector players to establish a funding base for development and disaster activities. I also instigated annual global forums to promote community engagement activities and training opportunities for Red Cross National Societies and coordinated and provided technical expertise to country and regional level community engagement programs. In addition, I also played a role in the development of Community Engagement Guidelines, a guideline for Red Cross National Societies on how to effectively engage with communities. Show less

During this period I undertook numerous consultancies in coordination, training, and workshop delivery for Community engagement. Some of the duties included finalizing the build of a radio studio and Integrated Voice Response system in Haiti, where I also served as an acting coordinator in the manager's absence. I also delivered community engagement workshops for National Societies in both East and West Africa.

I have a strong background in project evaluation and disaster response, having carried out a post-evaluation of the Community Outreach Program (COP) for the Irish Red Cross following the closing of the project and delegation in 2009. I have also led the community engagement emergency response for floods in Pakistan, where I focused on capacity building and development of volunteer teams to deliver community engagement activities across the country. In addition, I led the community engagement… Show more I have a strong background in project evaluation and disaster response, having carried out a post-evaluation of the Community Outreach Program (COP) for the Irish Red Cross following the closing of the project and delegation in 2009. I have also led the community engagement emergency response for floods in Pakistan, where I focused on capacity building and development of volunteer teams to deliver community engagement activities across the country. In addition, I led the community engagement emergency response for the earthquake in Haiti, where I worked to build the capacity of local actors and volunteers to deliver community engagement programs across the country. These experiences have allowed me to hone my skills in leading and managing emergency response efforts and supporting the development of strong and effective communities. Show less

During the the Asia Pacific Tsunami response, I established a holistic community engagement program following the rehabilitation and reconstruction process. This program was a one-of-a-kind model which is now used by the IFRC globally and was led on behalf of the Irish Red Cross in Banda Aceh. My duties included building strategic relationships with internal and external partners, organizations, local government, and private sectors to establish more efficient service delivery based on the… Show more During the the Asia Pacific Tsunami response, I established a holistic community engagement program following the rehabilitation and reconstruction process. This program was a one-of-a-kind model which is now used by the IFRC globally and was led on behalf of the Irish Red Cross in Banda Aceh. My duties included building strategic relationships with internal and external partners, organizations, local government, and private sectors to establish more efficient service delivery based on the voiced needs of affected people. I also developed a rehabilitation and construction community feedback system for the Red Cross and other humanitarian agencies to gather feedback from communities relating to service delivery. In addition, I established a licensed radio station, broadcast 20 live TV shows across Sumatra, managed 6,000 feedback requests from community stakeholders, established an SMS feedback system, and distributed 40,000 copies of a monthly newspaper to Aceh and surrounding regions. I was responsible for managing a team of 30 staff throughout this process. Show less

I have experience in incorporating a Not for Profit organization to provide support services to developing communities in Southeast Asia and Indigenous communities in Australia. This includes consulting work with the Indonesian Development of Education and Permaculture Foundation (IDEP) to build the organizational capacity and fund raising abilities of the Green Hands Field School in Lloong Aceh following the Tsunami. I also provided short-term organizational capacity building for the Yayasan… Show more I have experience in incorporating a Not for Profit organization to provide support services to developing communities in Southeast Asia and Indigenous communities in Australia. This includes consulting work with the Indonesian Development of Education and Permaculture Foundation (IDEP) to build the organizational capacity and fund raising abilities of the Green Hands Field School in Lloong Aceh following the Tsunami. I also provided short-term organizational capacity building for the Yayasan Bumi Sehat Foundation, establishing fund raising capacities, organizational structures, and Human Resource management. In addition, I carried out consultations for access to the internet for 40 Northern Territory and 30 Western Australian Aboriginal communities, funded by the Department of Communication, Information Technology, and the Arts (DCITA). I also conducted community access to public telephone consultations for a tri-state project, reaching 120 Indigenous communities and funded by DCITA. Show less

As the General manager of an Indigenous Media organization, I was responsible for the day-to-day operations of the organization, working closely with the Executive board, Chairperson, and Director. I revised the organization's constitution in collaboration with the board and membership and established operational and governance procedures based on the objectives of the constitution and requirements under the Aboriginal Corporations Act. I managed a radio network spanning 12 communities and 18… Show more As the General manager of an Indigenous Media organization, I was responsible for the day-to-day operations of the organization, working closely with the Executive board, Chairperson, and Director. I revised the organization's constitution in collaboration with the board and membership and established operational and governance procedures based on the objectives of the constitution and requirements under the Aboriginal Corporations Act. I managed a radio network spanning 12 communities and 18 rebroadcast sites across 3 states, and collaborated with 5 regional media organizations to establish the first national Indigenous Community TV (ICTV) broadcast service in Australia, reaching over 200 remote communities. In this role, I managed 15 staff and multiple infrastructure and media and communication access projects, and authored various industry comment and review papers. Show less