William Sanders Email & Phone Number

Winchester, Virginia, Us

I am a senior member of the Manufacturing & Technical Operations team whose primary mission is to optimize all elements of manufacturing and operations and become a source of disruptive innovation, automation & digital enablement, and operational excellence. I have partnered with key business leaders to oversee a multi-year business and digital transformation program that enables critical business strategies and capabilities. This position requires expertise in areas including, vertically integrated supply chains, make-to-stock and make-to-order manufacturing & distribution operations, complex program planning & management, Industry 4.0 capabilities, (ERP) enterprise resource planning systems, and enterprise-level change management.I serve as an advisor and partner to senior leaders across all business units and functions to enable and integrate their respective strategies by driving; strategic business change, business processes improvement, implement best business practices, leverage enterprise data, and implement best-in-class technologies. Critical business processes include, (e.g., Customer Care, Service Management, Engineering, Quality, Sourcing, Procurement, Manufacturing, Distribution, and Supply Chain). Key accomplishments:- Completed a business readiness assessment to evaluate current ERP roadmap by visiting all locations and functional teams.- Revised roadmap from two Big Bangs to a multi-year phased approach to minimize risk and increase project success. Defined locations, functions, and sequence of roll out.- Successfully launched ERP & WMS at a Mexico greenfield manufacturing site. - Envisioned, designed, and built a dedicated business resource organization to support the project (role identification, organizational structure, incentive compensation plan, etc.) and hired into the roles (Work Stream Leads, Process Leads, Process Specialists, and SMEs).

East Greenville, Pennsylvania, Us

I acted as an integral member of the $1.5B global company’s senior leadership team. As such, I played a critical role guiding transformation project to dramatically increase the value of the group, which led to Knoll being acquired by Herman Miller for $1.8B, at a 45% premium. I was also fully accountable for all Master Data, including legacy systems, product data, and both Configurators (JDE & Oracle). Among my key achievements, I…Was the Senior Leader for the Order Management (OM) Go Live initiative, directing the Oracle Configurator team, which delivered one of the mission-critical modules and ensured a smooth OM Go Live. Prior to the Go Live, every order was manually reviewed and executed, allowing for potential mistakes and requiring high-volume labor costs. 200+ dealers are now able to process $800MM+ in annual B2B sales, with over 75% of orders automatically processed via the Oracle Order Management system, creating seamless flow and execution.Was a key member of ERP and Business Intelligence Steering Committees, regularly reporting updates to the C-suite team on the progress of both initiatives. I successfully championed the case before the CEO and other executives for completely revamping ERP capabilities, while finding ways to save the company $12MM+ annually throughout all project phases. I am also a thought leader for the Business Intelligence initiative, which is set to transform legacy system analytics and reporting.Was heavily involved as a member of the Manufacturing Footprint Rationalization Steering Committee. I made a powerful impact on data migration efforts to rapidly close the Grand Rapids facility, saving over $10MM annually via consolidation.Partnered with a cross-functional team to quickly pivot and build a new quick ship WFH system in response to the challenges presented by the pandemic. The platform enabled massive growth in B2C business.

East Greenville, Pennsylvania, Us

I received my first promotion to optimize the performance of the Account Management team for the North American Office. I led the team to maximize end-to-end client experiences across large-scale installation projects. Over my time in the role, I…Completely restructured the team to improve customer service delivery. As part of this, I adeptly managed the team through a major corporate realignment, with six Account Managers changing divisions and 65 Dealers and 10 National Accounts being reassigned to different Account Managers.Introduced new team communication approaches and technologies, that were instrumental in substantially increasing customer satisfaction.

East Greenville, Pennsylvania, Us

I led, trained, and coached a 200-member Logistics team handling operations in three different warehouses (600K sq. ft. combined). In my leadership capacity, I…Assessed strengths and weaknesses of all team members upon taking over and rebuilt the group to increase efficiency and capabilities.Analyzed the full breadth of the North American warehousing footprint, resulting in moving the East Coast warehouse to Allentown, Pennsylvania to maximize coverage and improve operational efficiency.Slashed costs for all business units and subsidiaries by negotiating far better terms within domestic expedited partner, small package agreements, and forklifts in addition to securing reduced storage trailer rates.Found ways to cut overall warehousing and transportation expenses by 10% ($4.5MM) and enhance on-time delivery rates.

Philadelphia, Pa, Us

In my culminating role with Cardone, I assumed full ownership of logistics and customs compliance operations and rolled out a series of changes that improved multiple operational areas. For key contributions, I…Procured and installed On Board Computers (OBC), which made a powerful impact on the private fleet’s capabilities, including enabling digital Electronic Hours of Service Logs and easier tracking of performance metrics for fleet management.Negotiated/closed on a cost-plus, fuel purchasing agreement with a new fuel partner and redesigned the overall partner network by removing underperforming ones and bringing in new partners for LTL, small parcel, FTL and other areas.Oversaw a US Customers & Border Protection Focused Assessment and a Canadian Border Protection audit.

Philadelphia, Pa, Us

Washington, Dc, Us