Benjamin Wills Email & Phone Number

Capable Senior IT Professional with a bent on making Information Technology a valued and profitable department or business. If you want IT support and delivery to be improved, contact me!-Do your business users groan every time they have to call IT for help?-Do you wonder what the IT department does all day?-Have you lost trust in your IT management?-Is your IT department a turn-style of hiring and resigning for technical people?-Have you wondered whether hiring, contracting or outsourcing IT might be a strategically better decision?-Is your confidence in chosen IT solutions shaky at best?-Are you unsure if there is any IT documentation or where it might be?-Do you worry about the data backups, disaster recovery and business continuity planning getting done properly?-Are you concerned that your IT vendors might be taking advantage of you?…AND do you think excellent IT should actually lead to an improved bottom-line?If you answered yes to one, many or all these questions, contact me!---Where I have been the last 25 years:-CIO / Principal of a Managed IT Service Provider (MSP) building IT service delivery teams.-Project Manager of $1MM infrastructure installations.-Designer, writer and seller of $100K service delivery contracts.-Building out CMDB of 4000+ server CIs on Service Now.-Builder and tester of global data backup and disaster recovery systems.-Negotiator of vendor product and service contracts.-Technical support of end-users with phone and deskside assistance...AND all over the entire IT department structure from bottom to top.If you want someone to architect a better IT division, department, team, system or process, contact me!I am familiar with professional environments such as medical, pharmaceutical, law, finance, and banking as well as manufacturing, not-for-profit and IT managed services. Whether you are a global institution or a local small business, I can bring value and experience to solving your IT wants and needs. I am available on contract as hourly consultant, part-time, full-time or project based.“Every business is an IT business. It is just that the product out the door is different."

Listed skills include Networking, Microsoft Exchange, Data Center, Disaster Recovery, and 39 others.