Senior Financial Controller specializing in quarterly and annual SEC reporting

• Perform daily and monthly bookkeeping activities; including managing receivables and payables, booking expenses, balancing cash flow activity, reconciling bank accounts, and creating accurate journal entries.• Lead quarterly closings by preparing audit schedules, producing balanced financial statements, calculating adjusting entries, closing accounts, and preparing filings for the SEC.• Administer and operate Quickbooks software for multiple entities by creating and organizing charts of accounts, maintaining vendor and customer records, and providing periodic financial statements or ad hoc managerial reporting for internal purposes.• Oversee human resources activities for 10-20 employees; including development of employee timesheets, processing payroll, new employee orientation, organization and submission of employment documentation, and benefits enrollment and maintenance.

• Supervised operations for a Fortune 100 account; including deployment of 5,000+ devices, daily provisioning and shipping of replacement devices, and the in-house repair program.• Managed internal service level agreements with company operational departments to ensure that all controllable devices departed the facility in less than the 48-hour agreement.• Teamed with account liaisons in all departments to ensure device deployments, repair cycles, warehouse stock levels, customer communications, and internal processes were in order.• Produced and delivered monthly and quarterly scorecards to report successes and areas for improvement from the previous period.

• Ensured consistent adherence to company receivables policy and cash generation by working closely with A/R colleagues to provide accurate billing to all accounts.• Processed 50-100 orders daily using Oracle E-Business Suite, while maintaining contact with customers to ensure that shipments arrived per their rollout schedule.• Worked closely with preferred vendors to maintain costs for a 20% margin and securing volumes of inventory sufficient for run-rate purchases up to full-scale deployments.• Monitored inventory levels of 1,000+ part numbers to account for equipment to allocate correct quantities towards project and standard purchase orders.

• Provided expert diagnostics and guidance in determining issues and solutions for hardware, operating systems, and custom-designed applications.• Advised domestic and international clients on support, training, and technical resolution by phone, email, and remote sessions using multiple platforms in a 24x7 technical facility.• Deployed software upgrades to 30,000+ remote units using a mobile device management system via Citrix portal and web-based cloud environments.• Utilized a proprietary in-house ticketing system to accurately track details of each call, and company developed software to enter service requests for a variety of clients.