Will Singleton Email & Phone Number

Michigan, United States

Responsible for new store openings including overseeing contractors, corporate merchandisers, and city municipalities to grand open on time and on budget.Recruited, trained and developed to improve succession planning.Responsible for leading multiple remodel projects during the peak of the pandemic, overseeing team members through timely execution and safety protocols.Outpaced sales forecast and plan each quarter at each location receiving max quarterly bonus through top P&L driven… Show more Responsible for new store openings including overseeing contractors, corporate merchandisers, and city municipalities to grand open on time and on budget.Recruited, trained and developed to improve succession planning.Responsible for leading multiple remodel projects during the peak of the pandemic, overseeing team members through timely execution and safety protocols.Outpaced sales forecast and plan each quarter at each location receiving max quarterly bonus through top P&L driven results. Show less

Michigan

•Assist in driving profitability and driving/leading change for success•Assist executives and small business owners in analyzing their business opportunities and areas for improvement through short and long term business planning and regular financial business reviews•Accountable for operational excellence and driving sales in the marketplace•Communicate and implement changes to standards, policies and contracts with leadership teams and follow up on all issues within… Show more •Assist in driving profitability and driving/leading change for success•Assist executives and small business owners in analyzing their business opportunities and areas for improvement through short and long term business planning and regular financial business reviews•Accountable for operational excellence and driving sales in the marketplace•Communicate and implement changes to standards, policies and contracts with leadership teams and follow up on all issues within contract.•Conduct operational visits in stores•Understand, interpret, uphold, and communicate standards, policies and procedures•Evaluate all systems in stores to ensure proper compliance against agreed upon standards and procedures and programs•Provide leadership teams with appropriate coaching, training, education and development tools.•Ensure executive leadership have completed and implemented all current store level training programs•Responsible for the communication / training and follow up of all new product and process roll-outs.•Assess training needs of assigned operational areas and identify problem(s) where training needs are evident•Provide hands-on training during store visits•Provide positive, constructive, and actionable feedback•Identify operational gaps and make recommendations on areas for improvement Show less

Greater Detroit Area

Columbus, Ohio Area/ Greater Detroit Area

Michigan

• Awarded Guest Service award for the company out of 1800 stores• Improved sales and margin delivering a 13% growth over the past three years• Delivered over 20+ promotions at all levels (HQ, Group, Store leader, managers)• Improved engagement and intent to stay at every level (hourly and executive)• Improved turnover at hourly and executive level by building a strong culture• Led the group in community service delivering 81% over goal.• Partnered with city… Show more • Awarded Guest Service award for the company out of 1800 stores• Improved sales and margin delivering a 13% growth over the past three years• Delivered over 20+ promotions at all levels (HQ, Group, Store leader, managers)• Improved engagement and intent to stay at every level (hourly and executive)• Improved turnover at hourly and executive level by building a strong culture• Led the group in community service delivering 81% over goal.• Partnered with city municipalities to add a police substation in Target to improve safety & profit • Awarded Safety award in the region out of 450+ stores over 1100+ days no injury• United Way captain for Michigan • Oversaw and implemented all new role outs for MI from 2013-2016o Grocery initiatives (P-Fresh)o Productivity improvements related to replenishments (Pull Segmentation)o Ship to store and Ship from store (Flexible Fulfillment) o Service Academy (The You Program!)o Executive retention/mentor program Show less

Greater Detroit Area

• Awarded Guest Service award for the company out of 1800 stores• Improved sales and margin delivering a 13% growth over the past three years• Delivered over 20+ promotions at all levels (HQ, Group, Store leader, managers)• Improved engagement and intent to stay at every level (hourly and executive)• Improved turnover at hourly and executive level by building a strong culture• Lead the group in community service delivering 81% over goal.• Partnered with city… Show more • Awarded Guest Service award for the company out of 1800 stores• Improved sales and margin delivering a 13% growth over the past three years• Delivered over 20+ promotions at all levels (HQ, Group, Store leader, managers)• Improved engagement and intent to stay at every level (hourly and executive)• Improved turnover at hourly and executive level by building a strong culture• Lead the group in community service delivering 81% over goal.• Partnered with city municipalities to add a police substation in Target to improve safety & profit • Awarded Safety award in the region out of 450+ stores over 1100+ days no injury• United Way captain for Michigan • Oversaw and implemented all new role outs for MI from 2013-2016o Grocery initiatives (P-Fresh)o Productivity improvements related to replenishments (Pull Segmentation)o Ship to store and Ship from store (Flexible Fulfillment) o Service Academy (The You Program!)o Executive retention/mentor program Show less

Michigan / Ohio

•consistently ranked in top ten in the Midwest in sales year to date and budget.•Effectively presented sales opportunities and executed sales plans with Regional Merchandising Managers, District Managers, Store Managers and Garden Captains.•Exceeded Sales goal by 32.63% for 2010•Ranked #6 Sales Manager out of 49 in the Midwest region YTD for overall sales.•Ranked #1 Sales Manager in Michigan in overall sales•Developed and implement sales training program for… Show more •consistently ranked in top ten in the Midwest in sales year to date and budget.•Effectively presented sales opportunities and executed sales plans with Regional Merchandising Managers, District Managers, Store Managers and Garden Captains.•Exceeded Sales goal by 32.63% for 2010•Ranked #6 Sales Manager out of 49 in the Midwest region YTD for overall sales.•Ranked #1 Sales Manager in Michigan in overall sales•Developed and implement sales training program for merchandisers and counselors to engage and motivate for the up coming season, now being utilized in the region starting in 2008. Show less

Greater Detroit Area

• Instrumental in complete turnaround of the Enterprise Rent -A- Car located in the Detroit City Airport, Revamped an under-performing branch to a profitable top renting location; Met or exceeded all quotas throughout tenure, earning multiple company awards in recognition of performance.• Ranked as top five branch managers in Wayne County region for 12 consecutive months for excellence performance• Held record for Wayne County region for most High Performer’s awards (based on sales… Show more • Instrumental in complete turnaround of the Enterprise Rent -A- Car located in the Detroit City Airport, Revamped an under-performing branch to a profitable top renting location; Met or exceeded all quotas throughout tenure, earning multiple company awards in recognition of performance.• Ranked as top five branch managers in Wayne County region for 12 consecutive months for excellence performance• Held record for Wayne County region for most High Performer’s awards (based on sales numbers and ability to gain new business)• Increased fleet growth at the Metro AirPort location by 30%.• Consistently developed strong, sustainable relationships with corporate partners and acquired major accounts, dominating the Detroit rental market. Show less