Will Smail Training is about 'Helping people work together' - his business motto.Will designs and facilitates teamwork and people management programmes, business communication skills workshops, and themed Away Day events.He believes in learning through experience, and is expert at using customised activities to instil principles, stimulate ideas, or help groups identify and resolve people-related work issues.His workshops, courses and events are mainly practical, with brief theory inputs as necessary. His style is informal and participative in order to relax and engage learners.Since starting his business in 1993, Will's client base has included many sectors such as hi-tech, financial, legal, automotive, education, utilities, health, consumer, local and central government, charities, even Formula 1 – wherever there is a need to develop people skills.He is a visiting trainer and team coach at Germany's top business school at the University of Mannheim, where he has enabled well over 2000 international MBA students to work cooperatively, value diversity, resolve conflicts, develop shared working methods and manage relationships.Specialties:Leadership and management developmentTeam Building - diagnostics, facilitation and coachingAway Day design and facilitationProblem solving, Decision makingTime management and DelegationPresentation skills, managing meetingsBusiness writing, Customer serviceTrain the trainerBusiness Tips for Self Employment, NetworkingCoaching, MentoringInspiring people