Owner Support Analyst
Current
Sep 2024 - Present
AeroLeads people directory · profile
Willie Smith Iii Email & Phone Number
Owner Support Analyst
at
Reyes Holdings
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Owner Support Analyst
Location
West Palm Beach, Florida, United States
Company size
Who is Willie Smith Iii? Overview
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Quick answer
Willie Smith Iii is listed as Owner Support Analyst at Reyes Holdings, a company with 5365 employees, based in West Palm Beach, Florida, United States. AeroLeads shows a matched LinkedIn profile for Willie Smith Iii.
Willie Smith Iii previously worked as Executive Desktop Support Analyst at Optomi Professional Services and IT Support Technician (Tier 2) at Visual Edge It. Willie Smith Iii holds Associate'S Degree, Computer Networking Systems from Itt Technical Institute-Dunmore.
Company email context
Email format at Reyes Holdings
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Reyes Holdings
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Profile bio
About Willie Smith Iii
Results-driven IT professional with an expertise in computer networking and troubleshooting. Seeking a dynamic position within an organizationthat recognizes and rewards dedication, while offering opportunities for professional advancement. With 13 years experience in the informationtechnology industry, I am eager to leverage my skillset to provide exceptional service and contribute to the growth and success of any company.
Current workplace
Willie Smith Iii's current company
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Reyes Holdings
7 roles
Willie Smith Iii work experience
A career timeline built from the work history available for this profile.
Executive Desktop Support Analyst
Jan 2024 - Sep 2024
It Support Technician (Tier 2)
Utilized diagnostic techniques and pertinent questions to provide IT support to customers via phone and email, resulting in a 95% customer satisfaction rate. Managed the ticket handling process, driving ticket closure and performance metrics and ensuring customer satisfaction. Offered technical leadership to the team and organization, and successfully.
Sep 2021 - Jul 2023
Technical Support Specialist Ii
Provided comprehensive technical support to employees as a site-to-site travel technician, troubleshooting issues and escalating as needed. Utilized the help desk ticketing system to effectively manage and document support. Applied remote control software to diagnose and troubleshoot Windows operating system issues. Demonstrated the ability to accurately.
Feb 2021 - Aug 2021
Offline Customer Support
Acted as an Offline Customer Support Specialist, responsible for tasks that supported the financial, marketing, customer care, and sales goals for Charter Communications. Demonstrated the ability to efficiently complete offline tasks such as mailing statements, call logs, etc. to ensure customer satisfaction.
Nov 2020 - Jan 2021
It Device Analyst / Backup Dept. Analyst (Executive Office)
Provided ongoing internal and external customer support for system questions and problems, building, repairing, maintaining, and troubleshooting computer systems across different sites. Developed and communicated alternative workarounds for system defects until system solutions could be implemented. Demonstrated expertise in troubleshooting and resolving.
Jan 2011 - Mar 2020
Dell Certified System Expert / Pc Technician
As a field/mobile technician, performed installation and management of operating systems including Microsoft Windows 2000, XP, Win 7, and setting up and troubleshooting networks to share files and Internet connections. Demonstrated the ability to build, repair, maintain, and troubleshoot computer systems for clients.
May 2010 - Jan 2011
Team & coworkers
Colleagues at Reyes Holdings
Other employees you can reach at reyesholdings.com. View company contacts for 5365 employees →
AJ
Abensky Jean-Pierre
Colleague at Reyes Holdings
Greater Orlando, United States
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MN
Mike Nino
Colleague at Reyes Holdings
Des Plaines, Illinois, United States, United States
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KK
Kevin Karney
Colleague at Reyes Holdings
Greater Chicago Area, United States
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CB
Chris Bernard
Colleague at Reyes Holdings
Winter Park, Florida, United States, United States
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EH
Eric Hanley
Colleague at Reyes Holdings
Stafford, Virginia, United States, United States
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JD
Juanmanuel Duarte Delgado
Colleague at Reyes Holdings
Stockton, California, United States, United States
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BO
Betsy Ostrander
Colleague at Reyes Holdings
Winona, Minnesota, United States, United States
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AS
Aaron Spiller
Colleague at Reyes Holdings
Exeter, New Hampshire, United States, United States
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NC
Nicholas Chaisuksant
Colleague at Reyes Holdings
Morton Grove, Illinois, United States, United States
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CS
Chris Solomon Jr.
Colleague at Reyes Holdings
Goose Creek, South Carolina, United States, United States
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Abensky Jean-Pierre
Colleague at Reyes Holdings
Greater Orlando, United States
View →
MN
Mike Nino
Colleague at Reyes Holdings
Des Plaines, Illinois, United States, United States
View →
KK
Kevin Karney
Colleague at Reyes Holdings
Greater Chicago Area, United States
View →
CB
Chris Bernard
Colleague at Reyes Holdings
Winter Park, Florida, United States, United States
View →
EH
Eric Hanley
Colleague at Reyes Holdings
Stafford, Virginia, United States, United States
View →
JD
Juanmanuel Duarte Delgado
Colleague at Reyes Holdings
Stockton, California, United States, United States
View →
BO
Betsy Ostrander
Colleague at Reyes Holdings
Winona, Minnesota, United States, United States
View →
AS
Aaron Spiller
Colleague at Reyes Holdings
Exeter, New Hampshire, United States, United States
View →
NC
Nicholas Chaisuksant
Colleague at Reyes Holdings
Morton Grove, Illinois, United States, United States
View →
CS
Chris Solomon Jr.
Colleague at Reyes Holdings
Goose Creek, South Carolina, United States, United States
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1 education record
Willie Smith Iii education
FAQ
Frequently asked questions about Willie Smith Iii
Quick answers generated from the profile data available on this page.
What company does Willie Smith Iii work for?
Willie Smith Iii works for Reyes Holdings.
What is Willie Smith Iii's role at Reyes Holdings?
Willie Smith Iii is listed as Owner Support Analyst at Reyes Holdings.
Where is Willie Smith Iii based?
Willie Smith Iii is based in West Palm Beach, Florida, United States while working with Reyes Holdings.
What companies has Willie Smith Iii worked for?
Willie Smith Iii has worked for Reyes Holdings, Optomi Professional Services, Visual Edge It, Mcr Health, Inc, and Spectrum.
Who are Willie Smith Iii's colleagues at Reyes Holdings?
Willie Smith Iii's colleagues at Reyes Holdings include Abensky Jean-Pierre, Mike Nino, Kevin Karney, Chris Bernard, and Eric Hanley.
How can I contact Willie Smith Iii?
You can use AeroLeads to view verified contact signals for Willie Smith Iii at Reyes Holdings, including work email, phone, and LinkedIn data when available.
What schools did Willie Smith Iii attend?
Willie Smith Iii holds Associate'S Degree, Computer Networking Systems from Itt Technical Institute-Dunmore.
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