Throughout my professional experience, I have combined a passion for driving customer success with keen problem-solving skills to advance client projects and overcome any obstacles to achieving desired operational outcomes. As a result, I have thrived in diverse industries and roles while cultivating trust-based client relationships that lead to high-levels of satisfaction and account retention.I am highly organized and an effective collaborator who builds bridges with both internal and external stakeholders, working to achieve all client goals. Additionally, I leverage sound interpersonal and communication skills to promote brand and product value across digital media and traditional outlets. Examples of my work include: > Optimized client relations for long-term contracts at Flight Logistics, handling invoicing, communications, and growth/retention strategies for a private jet charter company. Teamed with internal and external stakeholders across the globe to resolve issues and ensure smooth flight operations for all clients, achieving high rates of customer satisfaction. > Worked directly with clients at Peloton Consulting to develop and implement Oracle solutions that met their unique operational needs, specializing in the Fixed Assets module of Oracle Cloud Financials. > Developed compelling and engaging branding content and social media posts for Soccer Therapy, capturing a 15% increase in social media followers across Facebook, Instagram, and Twitter.> Coordinated logistics/shipments for 15+ suppliers to sales teams/buyers at Target, CVS, Walmart, and other retailers on behalf of MWNY; also developed estimates and invoices for global CPG companies, including Unilever.As a data-driven graduate of Miami University's Farmer School of Business, I majored in Marketing, Information Systems Analytics and Professional Writing. I have a strong interest in reading, writing, health, technology, real estate, and anything that involves creativity. My past and current experiences have taught me how to collaborate well and productively with others while staying extremely organized in order to accomplish business/organizational goals and meet the needs of our clients.If you'd like to learn more about my work - Let's Connect!