William L. Stephens Email and Phone Number

• Manage East Region technical solutions delivery, operations and clientele for technology consulting services throughout industries such as healthcare, financial & banking services, and telecommunications.• Direct all global accounts throughout organization, including Mexico and USA operations.

• Generate business leads from various sources while working with hiring managers to understand areas/teams, current and upcoming initiatives and organizational objectives, establish and grow relationships all towards efforts to find high-end, and identify qualified talent for their teams.• Meet with stakeholders within clientele to best understand functions of each respective department/area and how technology plays a vital role in helping them achieve their organizational goals.• Perform business development efforts, new customer relationship development and existing account management/client relationship management regarding technology staffing (contract, CTH, FTE) within a wide range of technical skill sets such as SDETs, SDEs, Network and Systems Engineers/Administrators, Help Desk, Project/Product/Program Managers, Cloud Architects, and Testers.• Recommend process improvement methods/best practices regarding recruitment operation, such as sourcing methods, resume writing, candidate relationship growth and recruitment sales.• Rejuvenate and/or begin working with 9 new accounts during first year while managing 12 total clients.

• I participate in the full technology/talent acquisition cycle from initial call to prospects to establishing initial business development meeting and relationships with Hiring Managers.• Responsible for business development efforts, new relationship development and existing account management/client relationship management regarding technology staffing on a contract, contract-to-hire, and/or direct-hire basis within a wide range of technical skill sets such as SDETs, SDEs, Programmers, Project/Product/Program Managers, Cloud Architects, and Testers, among others.• Agree upon CSA agreement terms with prospects in addition to building upon existing customer relations and accounts to continue growing business and company footprint within each client. • Participate in the full sales cycle from lead generation, cold calling into prospects, initial meetings, follow up, agreement negotiations, closing and job order qualification.• Find business leads in prospects and existing customers from various sources, execute business reference checks, and follow internal candidate qualification process.• Establish, maintain and build upon new and existing relationships with managers within primarily technology areas and Human Resources.• Promarket candidate resumes to prospects and existing clientele while growing relationships with hiring managers through client/prospect portfolio while serving as full desk recruiter when necessary.

• Manage and train IT Recruitment Department while functioning as Sr. Recruitment Team Lead, Account Manager, Business Development and participant in all phases and aspects of full Sales/Recruiting Life Cycles. • Function as Recruitment Manager and client Account Manager for global operations throughout Mexico, Spain, Boston, Chicago, Miami, and Caribbean regions.• Serve as primary contact person (Account Manager) and interact daily in English and Spanish with select clientele regarding candidate submittals, interview coordination, follow up, status updates, onboarding processes, and documentation such as Master Services Agreements (MSAs).• Participate in the full sales cycle from lead generation, cold calling into prospects, initial meetings, follow up, agreement negotiations, closing and job order qualification.• Review, edit, and approve all resumes/candidates coming from the company throughout all USA territories in addition to serving as vendor management liaison between clientele and company. • Generate new business and sales leads in order to keep growing client base. • Collaborate with management, sales team and/or administrative department in order to provide necessary documentation, such as contracts, Statements of Work (SOWs), and "New Hire Checklists" for recently hired consultants and W2 employees. • Contact candidates regarding current opening by means of initial phone screenings and ultimately scheduling either an in-person or video interviews.• Convert the qualified candidate's resume into an internal resume format that gears his/her most updated employment history towards the position that is being pursued emphasizing the requested skillsets before presenting it to the Director.• Perform reference checks for every submitted candidate.• Maintain contact with active TCG employees and coordinate weekly and/or bi-weekly lunches in order to be sure the relationship-based philosophy of the company is sustained and evident.

• Fulfilled data entry duties such as entering resumes into internal CRM database.• Edited English resumes and documents, at times translating them into Spanish.• Searched for resumes online that matched a certain skillset(s) clients were requesting at that time and passed them on to the recruiting team.• Filed documents in the archives such as past invoices, candidate resumes, and consultant/employee profiles.• Ensured and verified that resumes on file were also entered electronically into the internal CRM database using MS Excel spreadsheets.• Shadowed other Technical Recruiters in candidate interviews, phone calls/screenings, and reference checks.