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William W Heid is listed as Information Technology Analyst at California Bank of Commerce at California Bank of Commerce, a company with 122 employees, based in Gilroy, California, United States. AeroLeads shows a work email signal at tpx.com and a matched LinkedIn profile for William W Heid.
William W Heid previously worked as Information Technology Analyst at California Bank Of Commerce and Desktop Support Specialist at Tpx Communications. William W Heid holds Bs, Business Administration: Management Info Systems from San José State University.
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AeroLeads found 1 current-domain work email signal for William W Heid. Compare company email patterns before reaching out.
As an Information Technology Analyst at California Bank of Commerce, I provide 1st and 2nd line support for various IT-related problems, from software to hardware, such as mobile, tablet, laptops, PCs, and printers. I also troubleshoot basic to complex network issues, set up and install new systems and equipment, and perform upgrades on existing ones. With over 7 years of experience in technical support and desktop administration, I have a passion for resolving complex challenges and ensuring operational effectiveness.In my previous roles, I delivered end-user support via phone and email for multiple products, such as Web Application Firewall, Web Security Service, and Load Balancer. I also assisted users with technical issues related to MS Outlook/Office 365 and web-based email. I documented all issue resolution in the trouble ticket system and performed rotating on-call duties during off-hours. I am proficient in Windows desktop administration, computer hardware assembly, and IT service delivery management. I possess excellent communication, analytical, and relationship-building skills, as well as a strong commitment to business continuity and customer satisfaction.
Listed skills include Project Management, Visual Basic, Windows 7, Customer Service, and 16 others.
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San Francisco Bay Area
Provide 1st and 2nd line support; responsible for the troubleshooting of IT-related problems from in-house software to hardware, such as mobile, tablet, laptops, PCs, and printers.·Troubleshoot basic to complex network issues.Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely.
San Francisco Bay Area
During my time here, one of my main responsibilies was to provide remote and desktop support by identifying and resolving issues on time. I installed and maintained enterprise desktop and laptop software and hardware. I assisted users with companywide technical support and email operation for MS Outlook/Office 365 and web based email. I documented all.
San Jose, CA
In this role, I played an active role as a member of the customer-facing desktop/technical support team. I troubleshot and supported tablets mobile, phones, and other mobile devices. I ordered equipment and parts from vendors, while communicating with vendors to fix issues. I monitored incoming/outgoing IT service desk mail for various offices.A few key.
Mountain View, CA
During this tenure, I installed and configured computer hardware and network equipment as well as updated legacy software on regular basis. I offered network support with a variety of operating systems to users. I maintained software and associated hardware, applications, services, and settings. I developed and monitored policies for the use of network.
Saratoga CA
In this role, I held responsibilities for resolving cabling and network connectivity issues. I oversaw basic network maintenance and installation, including configuring the network-connected devices, including the basic TCP/IP information along with IP Address and Subnet Mask; installing and maintaining network infrastructure hardware like switches; and.
Performing systems support for Windows based systems and a few Macintosh systems including reimaging desktop and laptops machines,installing and troubleshooting printers, installation of internal computer hardware (e.g. graphics cards, RAM), installing and maintaining applications and operating systems including updates/patches.Performing basic network.
Serving quality food to guests.Setting up banquet tables and buffets.
Assisted individuals with basic system supports needs while attending San José State University both pro bono and as an independent contractor.Tasks included rearranging toolbars in Microsoft Word 97, troubleshooting network communication issues, reimaging and deploying laptopcomputer systems, development and deployment of Local Area Network services.
Preparing Sunday morning and Wednesday evening talks.Working with students.Creating and managing various social events.
Setup and operation of Audio/Visual systems.Operating presentation software.Operating lighting.Live sound mixing.
Other employees you can reach at californiabankofcommerce.com. View company contacts for 122 employees →
Mark Schmidt
Colleague at California Bank Of Commerce
Walnut Creek, California, United States, United States
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JW
Jessica Whitaker
Colleague at California Bank Of Commerce
San Francisco Bay Area, United States
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MV
Maria Vercetti
Colleague at California Bank Of Commerce
San Francisco Bay Area, United States
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LU
Luda Uzin
Colleague at California Bank Of Commerce
San Francisco, California, United States, United States
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MV
Mason Vold
Colleague at California Bank Of Commerce
San Francisco, California, United States, United States
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RM
Rosa Meneses
Colleague at California Bank Of Commerce
Lafayette, California, United States, United States
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JL
Jerry Legg, Ctp
Colleague at California Bank Of Commerce
Greater Sacramento, United States
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JS
Jake Salomon
Colleague at California Bank Of Commerce
San Francisco Bay Area, United States
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JB
Jennifer B.
Colleague at California Bank Of Commerce
San Diego, California, United States, United States
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AK
Ayub Kathrada
Colleague at California Bank Of Commerce
Los Angeles, California, United States, United States
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Quick answers generated from the profile data available on this page.
William W Heid works for California Bank of Commerce.
William W Heid is listed as Information Technology Analyst at California Bank of Commerce at California Bank of Commerce.
AeroLeads has found 1 work email signal at @tpx.com for William W Heid at California Bank of Commerce.
William W Heid is based in Gilroy, California, United States while working with California Bank of Commerce.
William W Heid has worked for California Bank Of Commerce, Tpx Communications, Barracuda (Nyse: Cuda), Apex Systems @ Google, and Saratoga Federated Church.
William W Heid's colleagues at California Bank of Commerce include Mark Schmidt, Jessica Whitaker, Maria Vercetti, Luda Uzin, and Mason Vold.
You can use AeroLeads to view verified contact signals for William W Heid at California Bank of Commerce, including work email, phone, and LinkedIn data when available.
William W Heid holds Bs, Business Administration: Management Info Systems from San José State University.
William W Heid is listed with skills including Project Management, Visual Basic, Windows 7, Customer Service, Microsoft Office, Ubuntu, Html, and Computer Hardware Assembly.
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