Will Wilson

Will Wilson Email and Phone Number

Customer Experience Manager at Ritter @ Ritter
Will Wilson's Location
Edmonds, Washington, United States, United States
Will Wilson's Contact Details
About Will Wilson

My background is in hospitality, where I spent 4+ years managing teams in operations and events at one of NYC’s largest hotels. Through this, I learned the importance of communication, to view problems objectively, and solve them with efficiency and empathy within a fast-paced, collaborative environment. I continue to apply these concepts as a developer.

Will Wilson's Current Company Details
Ritter

Ritter

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Customer Experience Manager at Ritter
Will Wilson Work Experience Details
  • Ritter
    Customer Experience Manager
    Ritter Oct 2021 - Present
  • Storelli
    Shopify Developer
    Storelli Apr 2020 - Nov 2022
    Brooklyn, New York, Us
  • Storelli
    Brand Experience Manager
    Storelli Apr 2019 - Apr 2020
    Brooklyn, New York, Us
  • General Assembly
    Web Development Fellow
    General Assembly Jun 2018 - Sep 2018
    New York, Ny, Us
    - 600+ hours of classroom instruction focused on best practices and industry standards.- Front-end development experience with JavaScript, React, HTML, CSS. - Back-end development experience with Express, Node, SQL, PSQL, and Ruby on Rails. - Built full-stack web applications using MVC design pattern, Git for version control, and RESTful APIs.
  • Mitchell Martin Inc.
    Technical Recruiter
    Mitchell Martin Inc. Jan 2017 - Feb 2018
    New York, New York, Us
    - Source talent for companies varying in size from start-up to Enterprise 100 across many industries with a focus on Financial Services.- Work on contract, contract-to-hire, and full-time direct placement positions ranging in seniority from Jr. to Director-level.
  • Grand Hyatt New York
    Event Sales Manager
    Grand Hyatt New York Nov 2015 - Jan 2017
    New York, Ny, Us
    - Responsible for selling and servicing events through full life cycle. - Primary sales efforts were in Banquet Food and Beverage and Room Rental and included menu planning, agenda setting and hotel meeting services. - Duties also included contract review and facilitating communication before, during and post event with pertinent hotel staff to ensure a high level of service.
  • Grand Hyatt New York
    Event Coordinator
    Grand Hyatt New York Aug 2014 - Oct 2015
    New York, Ny, Us
    - Worked closely with Event Sales Managers in contract negotiations and servicing accounts. - Primary service efforts were in Banquet Food, Beverage and Setup that include menu planning, agenda setting, and hotel meeting services, hospitality amenities and special VIP requests.
  • Grand Hyatt New York
    Assistant Executive Housekeeper
    Grand Hyatt New York May 2013 - Aug 2014
    New York, Ny, Us
    - Responsible for assisting in the oversight of the entire housekeeping area, to include public areas and night cleaning.- Assist with staff training, development and scheduling while promoting an atmosphere that insures customer and associate satisfaction.
  • Hyatt Regency Bellevue
    Rooms Corporate Management Trainee
    Hyatt Regency Bellevue Jan 2013 - May 2013
    Bellevue, Wa, Us
    - Management training position with a focus on Rooms Operations. - Completed a 6-week rotational schedule in the divisions of Finance, Food and Beverage, Human Resources, Engineering, and Sales & Events. -Second portion of the program was spent in Housekeeping and Front Office departments learning and performing managerial duties.
  • Westin Hotels & Resorts
    Front Office Intern
    Westin Hotels & Resorts May 2012 - Aug 2012
    Bethesda, Maryland, Us
    - Completed project to propose improvements to arrival process- Helped to complete 30 million dollar renovation- Top 3 in customer loyalty program enrollments for June and July- Worked with other departments within the rooms division
  • F.X. Mcrory'S
    Bar Back
    F.X. Mcrory'S May 2011 - Aug 2011
    • Took customer orders and poured drinks• Stocked the bar• Worked with a high volume of customers during local events • Responded to customer requests as appropriate
  • Nordstrom
    Cashier/Sales Floor Support
    Nordstrom Jun 2010 - Aug 2010
    Seattle, Washington, Us
    • Assisted customers with locating and purchasing merchandise• Helped store to earn company high revenue during annual sale• Stocked shelves

Will Wilson Skills

Hospitality Hospitality Management Customer Service Time Management Hospitality Industry Microsoft Office Event Planning Teamwork Microsoft Excel Social Media Hotels Sales Front Office Powerpoint Microsoft Word Food And Beverage Restaurants Research English Outlook Event Management Hotel Management Html Cascading Style Sheets Javascript Front End Development React Ruby On Rails Express.js Postgresql Sql Node.js Management Recruiting Training Communication Adobe Photoshop Git Rest Api React.js Sass Java Typescript

Will Wilson Education Details

  • General Assembly
    General Assembly
    Web Development Immersive
  • Washington State University - College Of Business And Economics
    Washington State University - College Of Business And Economics
    Hospitality Administration/Management
  • University Centre Cesar Ritz
    University Centre Cesar Ritz
    International Hotel And Tourism Management
  • University Of San Diego
    University Of San Diego
    General

Frequently Asked Questions about Will Wilson

What company does Will Wilson work for?

Will Wilson works for Ritter

What is Will Wilson's role at the current company?

Will Wilson's current role is Customer Experience Manager at Ritter.

What is Will Wilson's email address?

Will Wilson's email address is wi****@****tin.com

What is Will Wilson's direct phone number?

Will Wilson's direct phone number is +120697*****

What schools did Will Wilson attend?

Will Wilson attended General Assembly, Washington State University - College Of Business And Economics, University Centre Cesar Ritz, University Of San Diego.

What skills is Will Wilson known for?

Will Wilson has skills like Hospitality, Hospitality Management, Customer Service, Time Management, Hospitality Industry, Microsoft Office, Event Planning, Teamwork, Microsoft Excel, Social Media, Hotels, Sales.

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