William Worden Email & Phone Number

Greater Chicago Area

Greater Chicago Area

-Communicated with business users to document user stories to streamline the underwriting process; advocated for user needs in sprint planning sessions-Triaged and documented production defects and bugs; performed confirmation testing after updates-Assisted business processes by querying and updating SQL database as needed-Performed unit and regression testing and completed user acceptance testing before releases

Cognos Report UX Design - Workplace Insurance company-Addressed gaps in client expectations and documented requirements in time for impending deadline-Facilitated design workshops for 82 reports, working with client and technical team to ensure proper documentation of business requirements-Managed RDV substream work and communications to enable on-time delivery of report designsSharePoint UX Design - Entertainment Production & Distribution company-Shadowed studio employees to document critical functionalities of movie title registration software -Developed future state business process that reduced the number of required screens by 50%-Created concepts to demonstrate benefit of configuring SharePoint with master pages, reducing development time by 50%SAP Fiori UI Design – Industrial Automation provider-Worked with a team of global stakeholders to determine requirements for a procurement management system-Collaborated with development team to design several iterations of each module within an Agile framework to achieve sign-off from client before development-Documented UI design and functional requirements in series of 17 business requirements documentsMobile App Usability Testing - Quick Service Restaurant chain-Scripted usability testing scenarios and observed participants as they completed usability tests to document expectations, pain points, ease of use, and other user impressions-Made recommendations that would improve customer engagement based on strengths and opportunities identified in current design“Art of the Possible” Simulation Design - Water, Hygiene, and Energy Technologies & Services Provider-Analyzed strategy documentation to create technical requirements for software that would allow Delivery, Sales, and Marketing teams to utilize customer IoT data-Created Journey Maps and Personas to understand and communicate the users' goals-Simulated interactive “Art of the Possible” platform showing client how to capture and convey ROI

Chicago

Applicant Tracking System Business Analysis – Healthcare staffing company-Documented and presented current state business processes in series of 18 business process workshops, each with 15+ client stakeholders ranging from CFO to recruiters working in local offices -Developed future state business processes, focusing on company-specific and service line-specific requirements and opportunities for improvement-Presented requirements prioritization trade-show in Accelerated Solutions Environment workshop for 30+ members of client’s leadership including CEO, CFO, CIO, Area VPs, and Regional VPsGlobal SharePoint Intranet UX Design - Luxury Fashion company-Created interactive prototypes of 32 desktop and 28 mobile user scenarios to drive requirements validation and provide a visual requirements document for development team-Demonstrated SharePoint capabilities and alternatives to help client prioritize their functional requirements and allow technical team to meet those requirements in the most efficient waysIntegration Analysis - Staffing company-Documented functional integration specifications for centralized integration by analyzing business rules and technical architecture and working with developers and systems analyst-Analyzed and validated data mapping from various vendor systems to maintain data integrityCustom Software Intranet UI design – Quick Service Restaurant chain-Updated UI of single sign-on platform used globally by employees, franchisees, contractors, and consultants-Created prototypes demonstrating ways the platform would differ by user role -Adhered to corporate brand identity standards while designing to support 50+ languages

Greater Chicago Area

Campus Hire Training-Developed and delivered five day solution design case study for campus hires to complete during final week of onboarding training-Co-led facilitation of first session of new case study and provided remote support for four additional onboarding cohorts-Part of cross-service line task force that shaped training agenda and materials with a focus on efficiently preparing staff consultants for their first projectsCampus Hire Recruiting -Review candidate resumes to identify and tag potential fits for specific service lines-Meet with candidates on their interview day to assess cultural fit outside of interviews-Conduct behavioral interviews and participate in round-table discussions of candidatesPrototype Creation for Sales PresentationsOften called upon to create interactive iRise prototypes in two days or less, including:-Cross-platform Communication platform for a Youth Community Service Organization-Tablet-based Crop Experiment Management platform for an International Chemical Company-Online B2C portal for a Manufacturing company pivoting from B2B sales

Assisted clients with installed audio/visual capabilities in conference roomsSet up and ran large events, including indoor and outdoor concerts and outdoor movie nightsWorked 8-12 hours/week while taking classes full-time

Millennium Park

Created lesson plans and taught high school youth about electricity and the ComEd Smart Grid technologies. Also helped youth create resumes and practice interviewing to promote career readiness.

Marshall County, Ia

Installed wood, tile, vinyl, and carpet flooring for residential and small scale commercial clients.

Bachelor'S Degree, Manufacturing And Design Engineering

Activities and Societies: Society of Automotive Engineers Baja team, Track ClubPsychology Minor Executive Board on Society of Automotive.

Core Credential Of Readiness, Pass With High Honors

HBX CORe (Credential of Readiness) is a 150-hour certificate program on the fundamentals of business from Harvard Business School. CORe is.

Master Of Business Administration - Mba

Graduate of one of the first cohorts of selective MBA program at an innovative higher education start-up..