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Customer and people-focused, highly-collaborative Revenue Operations Leader who excels working at the intersection of revenue strategy, operations, analytics, and financeQualifications: 15+ Years in Revenue / Business Operations. Mastery of key performance metrics and funnels spanning Sales, Product, Operations, Finance, and Customer Experience. Proven leadership in directing cross-functional projects with distributed teams of 60+ members. Comprehensive understanding of financial modeling and forecasting for self-serve and sales-led business models. Deep Knowledge of GTM tool stack (Salesforce, Zendesk, Zoominfo, Salesloft, Hubspot) and Modern BI Platforms (Mode, Looker)
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Vp Of Revenue OperationsTypeform Jan 2024 - PresentDistributed Team, Us -
Director Of Revenue & Business OperationsLoom Nov 2021 - Dec 2023San Francisco, California, Us- Strategic Leadership: Acted as the go-to partner for our COO and CEO on sales strategy and operations as we transitioned from a traditional enterprise selling motion to a product-led-sales motion- Operational Excellence: Improved self-serve and sales-led forecasting accuracy from +/- 40% to +/- 10% and implemented a single GTM data layer to create a unified view of the customer across sales, marketing, customer success, and customer support - Data-Driven Decision Making: Championed an organization-wide culture of funnel-driven analysis that led to faster insights, a 30% increase in pipeline generation, and a jump in attainment from 60% to 103%.- Pricing Strategy and Implementation:: Collaborated with finance, product, marketing, and customer experience teams to ensure a unified approach to pricing Loom for enterprise clients and set the pricing strategy and framework for our AI add on.- Team Development: Established our (very) cross-functional Revops team, including partners from data engineering, revenue accounting, legal, product marketing and analytics -
Director Of Business OperationsGuru (Getguru.Com) Jun 2018 - Jan 2021Philadelphia, Pa, UsActed as a strategic partner to Guru's leadership team with responsibility for GTM and pricing strategy, annual ARR planning, quarterly forecasting, and analytics.- Built Guru’s annual operating models, OKR targets, and quarterly financial forecasts from the ground up - Directed the strategy for and launch of Guru’s freemium product, which doubled monthly lead volume- Established our monthly business review process- Restructured Guru’s pricing plans, resulting in a 100% increase in net MRR added per quarter- Built Guru’s data warehouse and analytics team / tech stack -
Finance And StrategyCuralate May 2017 - May 2018Philadelphia, Pennsylvania, UsProvided in-depth sales analysis, financial planning, and segmentation guidance to our CEO and CFO. Developed GTM budgets, established funnel KPIs, forecasted quarterly sales, and executed commissions. - Developed the company's strategy for achieving profitability - Improved sales forecast accuracy and stability by 66%. - Identified key drivers of customer retention, leading to changes in Curalate's client support model which reduced churn by 600 BP -
Strategy & AnalyticsUrbn (Urban Outfitters, Anthropologie Group, Free People, & Vetri Family) Nov 2009 - May 2013Philadelphia, Pennsylvania, UsIdentified, modeled, and prioritized profit-generating opportunities across Free People's online and retail businesses. Organized cross-functional teams to execute high-impact, analytically-driven projects that grew sales and revenue.Key Projects- Led the switch to full-time, site-wide free shipping at Free People- Designed and implemented an algorithmic product merchandising system that increased web revenue by 8%.
Will Waggenspack Skills
Will Waggenspack Education Details
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The Wharton SchoolMaster Of Business Administration (Mba) -
Duke UniversityEconomics; Markets And Management
Frequently Asked Questions about Will Waggenspack
What company does Will Waggenspack work for?
Will Waggenspack works for Typeform
What is Will Waggenspack's role at the current company?
Will Waggenspack's current role is VP of Revenue Operations.
What is Will Waggenspack's email address?
Will Waggenspack's email address is ww****@****uru.com
What is Will Waggenspack's direct phone number?
Will Waggenspack's direct phone number is +191982*****
What schools did Will Waggenspack attend?
Will Waggenspack attended The Wharton School, Duke University.
What skills is Will Waggenspack known for?
Will Waggenspack has skills like Sem, Crm, Segmentation, Strategy, Database Marketing, Data Analysis, Campaign Management, Sql, Excel, Web Analytics, Financial Modeling, Market Research.
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