Quality-focused Agile(Scrum) practitioner with experience creating business value through the delivery of web applications, product enhancements, and business process re-engineering.Certified UX Experience Design (UXD)Certified Scrum Product Owner (CSPO)Tech/Tools:Agile Tools: Confluence, Jira, and RallyDatabases: MongoDB, MS SQL, MySQLProgramming/Markup Languages: Modern CSS, NoSQL, HTML, JSON, JavaScript, T-SQLSoftware Tools: PostmanConnect with me to chat about:Business/Systems OptimizationBusiness Process AutomationData Analysis/AnalyticsSoftware Quality Assurance
Unitedhealth Group
View- Website:
- unitedhealthgroup.com
- Employees:
- 100135
-
Systems AnalystUnitedhealth GroupAtlanta, Ga, Us -
Sr. AnalystFoot Locker Nov 2023 - PresentNew York City, New York, Us -
Sr Business Systems AnalystFoot Locker Mar 2022 - PresentNew York City, New York, Us -
Systems AnalystUnitedhealth Group Jan 2021 - Mar 2022UsTechnical Systems Analyst on an Agile software development team responsible for partnering with stakeholders to define requirements, perform software testing, and ensure successful deployment of enhancements to enterprise and intelligent automation applications.- Collaborate with stakeholders as SME on an Agile software delivery team to definerequirements, create user stories, perform quality assurance testing, and implementprojects prioritized in the product backlog-Experience creating wireframes for Angular web application to communicate interaction and designconcepts to Business Owners, Developers, Project Managers, and Senior Management.-Coordinated and supported delivery of multiple ECM (Enterprise Content Management)system upgrades.-Experienced with Agile backlog/project management tools which include JIRAproject/defect tracking and Rally for user story creation/backlog management.-Facilitate meetings with internal and external business partners, SMEs, and developersto ensure a shared understanding of business requirements and project outcomes.-Authored Quality Assurance (QA) test cases for OCR intelligent automation applicationusing the following testing approaches: Regression Testing (RT), Functional Unit Testing(FUT), Systems Integration Testing (SIT), and User Acceptance Testing (UAT). -
Associate Systems AnalystUnitedhealth Group Aug 2018 - Jan 2021Us -
It Qa/Systems Analyst IiUnitedhealth Group Jan 2015 - Aug 2018Us -
Operations Quality Analyst IiHms May 2011 - Jan 2015Irving, Texas, UsManaged operational process and produce deliverables for multiple Medicaid governmentcontracts-Created technical specification documentation for programming and implementation team to satisfy end user requirements-Interfaced with HMS Program Directors to discuss project results, revenue opportunities, andproblem resolution-Conducted quality assurance on operational output to ensure accuracy and completeness-Performed data analysis to identify trends and issues, and provide recommended solutions forissues identified -
Software Implementation Specialist IiFis Jan 2009 - May 2011Jacksonville, Fl, UsTraveled to various client sites within the U.S. to implement proprietary .NET Remote Deposit Capture application suite for small to large financial institutions -Coordinated and developed overall project strategy by outlining tasks, deliverables, and project deadlines-Conducted application debugging, regression testing, and software configuration during project implementation-Provided detailed bug reports of defects discovered during project implementation to Sustained Engineering team-Trained end users which include top level management, system administrators, and bank associates in software implementation and product competencies-Provide detailed daily status reports to top level management and project managers regarding project status -
Application Developer - InternshipTransamerica Aug 2008 - Dec 2008Baltimore, Maryland, Us-Built dynamic web pages using XHTML/CSS/JavaScript/JSP-Worked with a small Scrum team to determine new features/functionality for client facing website
William H. Education Details
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Southern Methodist UniversityUser Experience Design -
The University Of Texas At ArlingtonInformation Systems
Frequently Asked Questions about William H.
What company does William H. work for?
William H. works for Unitedhealth Group
What is William H.'s role at the current company?
William H.'s current role is Systems Analyst.
What schools did William H. attend?
William H. attended Southern Methodist University, The University Of Texas At Arlington.
Who are William H.'s colleagues?
William H.'s colleagues are Tom Sheets, Sridhar M, Katie Couture, Austin Balken, Heard Karissa, Siddhant Sachdeva, Tara Hiryak.
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