Will Xu Email and Phone Number
Will Xu is an accomplished business leader with extensive experience in the IT professional services industry. Throughout his career, he has demonstrated a proven track record with renowned consultancies such as EDS, Hewlett Packard, KPMG, and ThoughtWorks. Will possesses comprehensive knowledge in Digital Transformation and Application Services, coupled with deep insights into Professional Services Business Operations and Engagement Delivery Management.As a senior leader, Will has excelled in growing and managing large delivery organizations, overseeing teams of over 1,000 FTEs. His career has spanned multiple significant change cycles in the IT professional services industry, providing him with invaluable insights and experience in executing large-scale, complex change programs.Will holds a Master’s degree in Business Administration with a concentration in Corporate Competitive Strategy, and a bachelor's degree in Electric Engineering.Specialties and Expertise:- GTM Strategy and Organizational Change Initiatives- L2C Lifecycle Management, Sales Enablement and Operations- Client Stakeholder Relationship and Stakeholder Management- Organizational Design, Business Operations and Cost Management- Large, Complex Engagement Program Management- Organizational Development and Management- Delivery Capability Enablement and Standardization- Strategic Capability Development and Management- Leading Virtual Teams Across Multiple Geographic Locations - Conceptual Thinking, Systematic Thinking and Problem Solving - Coaching & Mentoring.
Thoughtworks
View- Website:
- thoughtworks.com
- Employees:
- 7338
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Engineering PartnerThoughtworks Mar 2020 - PresentChina
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Associate DirectorKpmg China Nov 2018 - Jan 2020ChinaDigital Transformation Consulting with Technology Enablement Solutions, primarily focus on Financial Services and Auto Manufacturing industries. Build up team for IT Advisory and Technology Consultancy business development in Wuhan as well as Central China sub-region. -
Site General ManagerDxc Technology Apr 2017 - Oct 2018Wuhan, Hubei, ChinaSite General Manager of DXC Technology Global Delivery Site - WSI01.General site operations management, including support BU local business development and maintain connections with local government departments. Work with local HR functions, Real Estate teams, IT, as well as Security team to meet the operational SLA of the site (500+ FTE), ensure the successful BCP execution upon any unexpected incidents.Oversees the service offerings, solutioning, competence development, as well as business development of the following:- Applications Development and Management Services- Testing & Digital Assurance- Program/Project Management- IT Service Management (ITIL)- Agile Methods & Transformation- DevOps Transformation (CI/CT/CD and Toolchain)- Digital Transformation -
Site General ManagerHewlett Packard Enterprise Sep 2014 - Mar 2017Wuhan, Hubei, ChinaSite General Manager of Hewlett Packard Enterprise Global Delivery Site - WSI01.General site operations management, including support BU local business development and maintain connections with local government departments. Work with local HR functions, Real Estate teams, IT, as well as Security team to meet the operational SLA of the site (750+ FTE), ensure the successful BCP execution upon any unexpected incidents. -
China Service Line Lead, Applications Management ServicesHewlett-Packard Jan 2011 - Jun 2016ChinaOverall manage Apps Management Services delivery in 3 major delivery locations in China (200+ FTE) to support multiple external customers, responsible for Apps Management Services delivery teams’ revenue, cost, and quality targets, supervise delivery managers across different locations on daily business management. Led the delivery managers achieved BSC targets and grew the business in 3 consecutive fiscal years.Single point of contact to global Apps Management Service Line and drive global initiative implementations in China to standardized service offerings, delivery model, operating model, improve delivery capability maturity, and enhance the sharing of reusable delivery assets from global Apps Management Services delivery community.Had been leading the global Apps Management IDS CoE certification program and played global Program Manager role since 2012. Responsibilities of this role are to define CoE certification framework, identify certification scope, plan certification schedule & milestones, define certification criteria for Applications Management delivery excellence and service excellence, communicate to candidate CoE teams/groups (Argentina, Costa Rica, China, Egypt, India, Philippines, Poland, APJ/EMEA/AMS regional teams, 2000+ FTE) and provide instructions through the CoE transformation, conduct CoE maturity assessment and final governance review. Supported 2 Global Delivery Centers (800+ FTE) successfully achieved the certification in 2015.
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Certified Sme Instructor, Hp Learning & DevelopmentHp Mar 2011 - Mar 2016ChinaHP L&D (Learning & Development) certified SME instructor of Professional and Management courses:Presentation Practice Workshop, PPWHigh Performance Employee Training, HPETPreparing for LeadershipPrimary delivery location: Wuhan -
China Delivery Manager, Global Testing PracticeHp Sep 2007 - Dec 2010ChinaManage the offshore delivery business transitions from global accounts to China delivery teams, Single Point of Contact to Global Testing Practice. Build and develop delivery teams (300+ FTE) across different delivery locations in China to support internal (Applications Engineering Toolkit Program, HP Software BTO) and external customers (General Motors, Continental Airlines, OnStar, etc.) on Applications Testing engagements. Worked closely with Global Testing Practice delivery council to capture business opportunities, provide bidding support, and manage the transition & transformation activities to offshore delivery centers. Supervised delivery managers to meet revenue, cost, quality and growth targets, grew delivery team size from 25 FTE to 300+ FTE in 3 fiscal years and significantly improved the delivery capabilities maturity on all Applications Testing service offerings. Awarded with Business Group’s APJ MVP in fiscal year 2010.
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Ip-Dslam System Testing SpecialistUtstarcom Oct 2005 - Sep 2007Hangzhou, Zhejiang, ChinaCompany Profile:UTStarcom is a global leader in the manufacture, integration and support of IP-based, end-to-end networking and telecommunications solutions. The company sells converged broadband wireless and wireline products, an integrated IPTV solution, and a comprehensive line of handset and customer premise equipment to operators in both emerging and established telecommunications markets worldwide.Major Roles and Responsibilities:Focus on the IP-DSLAM system tests/test automation. Including the xDSL functionalities and performances, Layer two functionalities and throughput performance, system defect analysis and MR submitting. Use TCL to develop test scripts for automation testing and be in charge of the automation test team. Collect data and run analysis, submit modification requests for each code defect. Verify the fix in the new release and write release test report. Also work as automation testing trainer for the whole department and output automation testing documentations and knowledge sharing. Awarded for extraordinary performance in automation testing. -
FaeFiberhome International Jun 2004 - Oct 2005Shenyang, Liaoning, ChinaJob Responsibilities:FiberHome Networks F-engine Series Networking equipments (Routers, Layer 3/Layer 2 Switches, Media Converters, Multi-service Platforms and ect.) installation, configuration, backup/restoration, monitoring/operations management, troubleshoot ISP network connectivity issues, provide customers technical support and training delivery/solution presentations as well. Recognition:- New Employee of the Year- Most Improved Employee of the Year. -
Network EngineerWuhan Centrans Computer Technologies Jun 2002 - May 2004Wuhan
Will Xu Education Details
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Business Administration And Management, General -
Electric Engineering
Frequently Asked Questions about Will Xu
What company does Will Xu work for?
Will Xu works for Thoughtworks
What is Will Xu's role at the current company?
Will Xu's current role is Business & Delivery Management Expert in Digital Transformation Advisory, Organizational Change Strategist, and Culture Champion to Enable Synergy & Collaboration in Professional Services Industry.
What schools did Will Xu attend?
Will Xu attended Huazhong University Of Science And Technology, South Central University For Nationalities.
Who are Will Xu's colleagues?
Will Xu's colleagues are Gautham Hanumanthappa, Qing Li, Cuong Trinh, Tayakorn Gindavichu, Parag Mahajani., Rafael Debus, Shereen Jeniffer.
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