Willy Espinal Email & Phone Number

Paramus, New Jersey, United States

Processed shipments, maintained stockroom organization, and collaborated with other merchandisers on floor set layouts. Led a mid-sized team while overseeing sales floor operations, managing marketing, dealing with store finances, and providing exceptional customer service to exceed daily targets. Organized team rallies to seek employee feedback, adapt coaching strategies, and inspire continuous performance improvements.

Wayne, New Jersey, United States

Led various department floor sets by mapping out merchandise and clothing fixtures. Fostered a strong shopping culture by motivating a team of 50+ employees to achieve daily sales and customer loyalty goals. Managed store marketing, financing, and shipment operations while upholding company presentation standards on the floor and in the stockroom. Retained leadership strategies through daily sales rallies and employee feedback.

Dominican Republic

Operated inbound and outbound calls to close sales with new clients and boost company performance. Provided excellent customer service by staying currenton important product information. Occasionally translated for teammates working with foreign-speaking callers.

Paramus, New Jersey, United States

Handled operations within the shoe department by ensuring top-tier customer service at the register and on the floor. Supported department and whole-store recovery efforts while processing online and in-store pickup orders.