Contribute to the financial viability of PWS through allocating payments and applying then to systems and account timely. Control and managing updated cheques and customer account.

Provide administrative duties with regard to billing of accounts, credit control and manage own case load ensure contact is made in a timely manner in line with SLA. Liaise with Key account managers and agree the best intervention for debt collection for each customer, as required.Negotiate the payment of overdue bills or outstanding payments via inbound and outbound telephone call and in writing.Effectively communicate with customer to establish the reason for arrears and identify suitable and realistic solutions based on individual customer circumstances and in accordance with company policy. Establish and maintain effective working relationships with co-workers, peers, internal and external customer ensuring exceptional customer service standards are achieved.

To be the first point of contact for our customers and deliver an exceptional customer experience in order to ensure they are retained and acquired.Be an advocate of multiple brands and contribute to the financial viability of the organisation through upselling service plans, valued added services and payment schemes to our customers.The scope of the role is a nationwide customer and wholesaler base, across all retail service functions including; billing, correspondence, complaints and multiple contact methods.

Professional consultant of companies in the area of ​​sales and Customer services of equipment of sound, audio-video of high range and professional.

Determines requirements by working with customers, answers inquiries by clarifying desired information; researching, locating, and providing information.Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfils requests by clarifying desired information; completing transactions; forwarding requests, sells additional services by recognising opportunities to up-sell accounts; explaining new features. Maintains call center database by entering information. Keeps equipment operational by following established procedures; reporting malfunctions, updates job knowledge by participating in educational opportunities. Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Head of Retail Department, Control of buying, selling, Invoicing with a 7 million euro anulaes, a team of 11 people, after sales of the product, product advertising desicion according to the market, sales team management, preparation of special campaigns. - Responsible for local agreements and has brown end of exploitation

Responsible for maintaining €3 million of current business and coordinating all functions between the outside sales staff and internal departments of the Company. Directed and coordinate activities concerned with the sales organisation including screening and evaluating new customers, performing credit authorisations, verifying client's sales history, and compiling monthly sales comparison.

Direct collaboration with the development team and implantation in the expansion of the group in Spain and Portugal coming to make 35 starts in the national sphere and one in Portugal, always in the organisation and control and training of sales personnel , Department of range brown electronic of consume.

Coordinate communications between sales and customer services, performed, collections, and resolve prices discrepancies, responsible for inventory, price list and customer list. Proyect manager for developing, implementing and maintaining an inventory control System. Charge of store management, both on the business side, sales and personnel control, managing the public face incidents and major sales campaigns.

Product development and strategy analysis of Competition and Control Market sales force .