Willy Cordero Sr. Email & Phone Number

Chapel Hill, Nc, Us

Morrisville, Nc, Us

Lowell, Ma, Us

Morrisville, Nc, Us

IT manager focusing on developing system architecture for enterprise grade solutions and responsible for executing business objectives in alignment with the strategic plan for driving short- and long-term top and bottom line growth for the company on Salesforce and CPQ platforms globally. - Collaborate with Business Units and executive leadership, gathering and addressing CRM business requirements as part of the digital transformation of the company to provide solutions across IT systems and provide technical assistance on RFPs.- Act as the subject matter expert (SME) for Salesforce.com, multiple CPQ tools (BMI, Steelbrick, Apttus, Custom CPQ solutions), and all third party applications for Sales/Marketing clouds in SFDC.- Develop & design solutions from RFI processes and work with team of developers and admins to implement and deliver scalable solutions.- Lead user acceptance and training sessions for new SFDC applications and help business teams with processes documentations or process enhancements. - Maintain a strong understanding of product to facilitate continuous improvements and train users.- Coordinate IT team’s timelines, breaking requirements into user stories and lead SIT and UAT.- Work with cross functional team leads to align IT projects tasks and see deliverables to successful deployments.- Provide release deployment management to production and non-production environments that align with multiple on-going development efforts.- Lead SOX Compliance Audits and manage audit controls to ensure adherence to policy.

Morrisville, Nc, Us

Salesforce.com administrator responsible for maintaining the tool up to date, managing users, gathering requirements for new business processes and building new objects and rules to support requests. Also responsible for day to day user support and requests. Job Duties include:- Create new custom objects, assign fields, custom tabs, components, custom reports.- Develop new workflow rules and Apex triggers to support Sales organization with account and opportunity automation.- Create custom Reports and dashboards based on business need.- Customize Security Controls, Communication Templates, standard objects and workflow.BigMachines Administrator, responsible for supporting sales organizations, product management, order management, and sales operations. Job duties include:- Building new configurators for new product releases and keeping existing configurations up to date.- Assisting users with quoting and configuration.- Building rules and logic to support visibility of products for global users and partner organizations.- Updating integration XSL files to keep data in sync between BMI and SFDC and other middle-ware tools (WebMethods)Was involved in major overhaul of BigMachines implementation which included upgrading all configurators to new standard layouts, introducing multi-currency, upgrading integration package between Salesforce and BigMachines to latest version available, introducing new BigMachines object into Salesforce.com and migrating historical quotes to new object.

London, England, Gb

SFDC/Marketing admin responsible for lead/campaign management and customer marketing notifications. Managedimplementation of CallidusCloud SalesGenius and provided on-going support and marketing content generation. Jobduties include but not limited to:- Managing lead lists, deduping, adding to campaign and properly delivering marketing content to leads andcontacts based on historical data.- Content creation: HTML email templates, building responsive emails using CallidusCloud SalesGenius to trackrecipient site visits. Create new custom objects, fields, custom tabs, components, custom reports/dashboards.- Data management. Work with integrations teams to sync SFDC with back end databases and keep systems insync.

San Jose, Ca, Us

Responsible for enhancing/maintaining SFDC, managing users, gathering requirements to build solutions, design and follow projects through GA. Job Duties include but not limited to:- Modify/create Role Hierarchies, Custom Profiles, Email Templates, Page Layouts, Workflows, Workflow Actions, Approval Process, Public Groups.- Provide administration, data cleansing, and operational support to 1500+ SFDC internal users.- Document requirements to address process workflows and ongoing enhancements.- Developed/provide training materials, implementation plan, and best practices guidelines.- Developed apex triggers and classes for win/loss analysis and customer life cycle management.

Palo Alto, Ca, Us

- Lead Specialist in a Global Control Room; functioned as primary liaison to customers and ensured a consistently positive customer experience.- Standardized and developed nationwide security systems programming sheets and performed quality control.- Test and troubleshoot multiple remote security systems to ensure functionality.- Receive, evaluate and disseminate incoming news, company related issues, and intelligence reports, to client employees in the field, contractors & suppliers.