• Guarantee highly available cloud environments for mission-critical systems• Install, configure, and manage all aspects of VMware vSphere virtual technology• Execute scheduled maintenance, critical patches, and upgrades in collaboration withengineering teams• Act as technical escalation point to resolve level 3 incidents• Provide virtual desktops on demand, implementing VDI/DaaS solutions• Support daily workloads for thousands of clients and employees• Create, maintain, provision master images and templates• Facilitate secure remote access from any device globally, complying with companysecurity standards• Drive product integration to Cloud using Infrastructure as Code (IaC) and automation tools• Document technical processes and change control procedures• Participate in 24/7 on-call rotation to maintain system availability and enable rapidincident responseMajor Accomplishments• Built from the ground-up and managed a VMware vCenter/ESXi server farm supportingmission-critical workloads and delivering a high-availability virtualization platform (IaaS)• Led the design and deployment of VMware Horizon View providing secure virtual desktopsfor thousands of users across multiple locations (VDI)• Spearheaded physical expansion of satellite office, managing project timelines, budgets,and vendors to achieve successful completion

• Ensure daily office productivity managing all technologies related to critical businessoperations• Established and provided around-the-clock helpdesk support for entire staff• Safeguarded company information from external and internal threats• Managed asset inventory and regulated access to demo systems• Oversaw procurement of hardware, software, and licensing• Performed secure offsite backups of sensitive production data• Administered servers, workstations, networks, printers and phone system Major Accomplishments• Exceeded technology expectations within budget constraints by pioneering foundational telecommunications architecture• Consulted with banking clients to resolve integration issues and ensured product compliance with Federal White Paper standards

Summary of Position: Provided on-site coverage for design and/or troubleshooting functions of IT systems; managed finances, scheduling, and contract employees. Major accomplishments include building IBM rack servers for ADP email Exchange nationwide; conducted personal consultation to executive officers of AC Nielsen and Verizon.